- Report: #1014011
Report - Rebuttal - Arbitrate
Complaint Review: Rove Pest Control Woodbury Mn
Rove Pest Control Woodbury MnPo box251335 Woodbury, Minnesota United States of America
Rove Pest Control Woodbury Mn Deceptive Contract poor service SCAM Woodbury, Minnesota
*Author of original report: Not true
*REBUTTAL Owner of company: Solutions for Pest Control
it was April and we had Wasps. My girlfriend had done some research and when she made the initial call she specifically asked to make sure there was no contract, this was to be a single service. Oh yeah sure the guy replied on the line, the appointment was made with them knowing she wouldn't be present and that I would be. The PEFECT SET UP for their ploy. Some guy shows up and performs what they call a treatment to the house after I explained the wasps were on the garage. He seemed irritated that he would have to perform my request to treat the garage.
The whole thing took maybe fifteen min. He finishes up hands me a paper and says sign here inital here and collects my check, never removing his sunglasses or saying his name. We went on vacation and upon our return I find another treatment bill in the mail box. I called to ask why this would happen and that I did not want service. Some guy on the line says oh yeah you signed a contract . WHAT?? When was that explained??? NEVER!! (remember my girlfriend called and i was the one presant for the service. The classic BAIT AND SWITCH)
My only option out was to pay sixty percent of the remaining treatments. What a joke! The Summer came and went with bills showing up periodically and the same problem of wasps on the garage. I followed up with a few retreatments to try to recoop some of my expense. Come WINTER and I'm STILL getting bills for service. What Wasp lives through a MN winter??? NONE! I thought I had finished the cycle in Dec but wait there's more. It's a full YEAR CONTRACT! The service will continue after a year until a written 30 day notice of cancelation is received. I've never been so upset and ripped of by a so called business in my life.
My advise is to just buy some RAID in a can and save yourself $800 dollars worth of wasted money and time.
This report was posted on Ripoff Report on 02/14/2013 12:50 AM and is a permanent record located here: http://www.ripoffreport.com/r/Rove-Pest-Control-Woodbury-Mn/Woodbury-Minnesota-55125/Rove-Pest-Control-Woodbury-Mn-Deceptive-Contract-poor-service-SCAM-Woodbury-Minnesota-1014011. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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