- Report: #786342
Report - Rebuttal - Arbitrate
Complaint Review: Rove Pest Control
Rove Pest ControlP.O. Box 251335 Woodbury, Minnesota United States of America
Rove Pest Control Rob Greer Owner Manager Minnesota business #4108321-2 High pressure door to door sales to create falsified contracts to extract money from consumers Woodbury, Minnesota
*Author of original report: There is nothing to straighten out??
*Consumer Suggestion: I don't know about the rest of your experience, but....
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On 07/22/11 at 12:56 p.m. I phoned Otto and canceled the contract. I have phone verification and documentation.
On 07/22/11 at 6:00 p.m. I came home to find a bill in my door from Rove Pest Control in the amount of $95.34 stating service was provided at 5:25 p.m. This bill violates both the contract 3 day cancelation period and Minnesota state statues thus making the contract a breech. Further I canceled the contract within my rights and did not authorize any service.
In the days after 07/22/11 I was harassed repeatedly via telephone at work by Mr. Rob Greer, owner/manager of Rove Pest Control in Woodbury MN. Mr. Rob Greer via phone calls to my place of work made numerous threats of collections, courts and other methods to get me to pay $95.34 forservices I did not authorize or see take place. Mr. Rob Greer insisted I pay immediately over the phone by credit card, that he would not accept any other form of payment. I made it clear to Mr. Rob Greer that I had canceled the service within my rights and did not wish any future service. Mr. Rob Greer agreed if I
would make payment that day by credit card for the unauthorized service provided. I made the payment of $95.34 by credit card transaction to stop the harassment and move on. Per Mr. Rob Greers statements on the phone I was entitled to
treatment of the inside of the home as part of the $95.34 payment.
On 08/24/11 at 3:45 p.m. I found another bill in my door from Rove Pest Control. This time the amount was for $119.98! I contacted Mr. Rob Greer and refused to pay it.
On 09/28/11 at 3: 46 p.m. I receive a phone call from Mr. Rob Greer again at my place of work trying to solicit payment from me. Again I refuse.
On 10/03/11 at 7:08 p.m. I received another invoice in the mail from Rove Pest Control so I e-mail Mr. Rob Greer my concerns so I can have the conversations in writing. Again Mr. Greer agrees to cancel the service this time in writing but Mr. Greer claims I still owe $119.98 for the second unauthorized service. I pay the $119.98 after Mr. Greer states in writing that
the service is terminated.
On 10/4/11 I receive by mail an invoice in the amount of $215.96 of which $14.36 is Minnesota sales tax. This amount is above and beyond the monies I have already paid. The invoice states that this sum is for a cancelation fee. Also Mr. Rob Greer is adding sales tax to a fee that provides no goods or services. This is in direct conflict with the state tax laws and
the Minnesota Department of Revenue. In addition to the invoice Mr. Rob Greer sent a copy of the forged contract that he is trying to enforce. The contract Mr. Greer has in his possession is clearly different than the contract I was given by Otto at my door step on 07/21/11.
In addition to the entire process being a fraudulent way to collect money, the service that they say they have provided does nothing. I have mice in the home and large amounts of insects all over my house. I have photos of these problems.
This report was posted on Ripoff Report on 10/08/2011 09:05 AM and is a permanent record located here: http://www.ripoffreport.com/r/Rove-Pest-Control/Woodbury-Minnesota-55125/Rove-Pest-Control-Rob-Greer-Owner-Manager-Minnesota-business-4108321-2-High-pressure-door-786342. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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