- Report: #642141
Report - Rebuttal - Arbitrate
Complaint Review: Royal Administration Services
Royal Administration Services51 Mill Street Hanover, Massachusetts United States of America
Royal Administration Services US Auto Warranty Extended Auto Warranty worthless Hanover, Massachusetts
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I purchased a "Royal New OEM Exclusionary Coverage" policy for my 2006 Dodge Ram pickup through US Auto Warranty in October of 2008. I paid $4254 for this policy believing that it would cover the total cost of major repairs (less the $100 deductable). I was mistaken. Apparently the word "exclusionary" in the plan name is the operative word.
In August of 2010 the bearings in my differential failed and the differential needed to be rebuilt to the tune of $1900. I took my truck to a local Dodge dealer who then filed a claim with Royal. Royal required the dealer to disassemble thye differential for inspection by their representative (for which we waited 3 days). After the inspection Royal said that they would pay $800 toward the repair. This did not even cover the cost of the parts. I reviewed the rather vague contract. The parts to be replaced were covered and there was no mention of limitations on repair costs. My only recourse is arbitration which will cost me even more money that I do not have.
The service manager told me that this was not the first experience of this type they have had with Royal.
There are ads all over the internet touting Royal's coverage as "top-of-the-line". In my opinion, Royal is lying to it's customers. Their coverage is a sham. If I could afford the attorney fees, I would go after them.
Do not make the same mistake I did. Do your homework before purchasing an extended warranty of any kind.
This report was posted on Ripoff Report on 09/19/2010 09:52 AM and is a permanent record located here: http://www.ripoffreport.com/r/Royal-Administration-Services/Hanover-Massachusetts-02339/Royal-Administration-Services-US-Auto-Warranty-Extended-Auto-Warranty-worthless-Hanover-M-642141. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.