- Report: #560557
Report - Rebuttal - Arbitrate
Complaint Review: Royal Administration Services
Royal Administration Services51 Mill Street Internet United States of America
Royal Administration Services Protective Administrative Services, Inc Intentional delays authorizing payment; 24 - 48 hour authorization policy; wait 48 hours before getting service, Internet
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They like to send an inspector out to inspect the car before authorizing which takes 48 hours.
I paid 1788 for the OEM coverage and have only needed to use it 2 times for minor routine repairs at 2 different repair shops amounting to less than $400 out of their pocket. Both times I have had to wait 2 days for authorization. Both service managers warned me that Royal is the worst.
This is obviously a tactic on Royal's part to get you to pay out of pocket rather than file a claim... no matter how large or small.
This report was posted on Ripoff Report on 01/26/2010 05:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/Royal-Administration-Services/internet/Royal-Administration-Services-Protective-Administrative-Services-Inc-Intentional-delays-560557. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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