- Report: #164258
Report - Rebuttal - Arbitrate
Complaint Review: Royal Camera & Video
Royal Camera & Videoroyalcamera.com Brooklyn, New York U.S.A.
Royal Camera & Video ripoff and rude personnel Brooklyn New York
*Author of original report: Satisfaction to a point
Went ahead and ordered it. I had the first time told them that their online ad says nothing about two different cameras. Price difference was considerable. Recvd the package and called them to complain that for the price I paid according to their web site I should have gotten a package deal.
The manager stated he didn't have time for this and didn't want to hear anything. He wouldn't even let me speak, kept cutting me off. Wanted to know if I was keeping it or if I wanted to send it back, just kept asking that. I finally said just give me the ref number to send it back.
They are charging me 5% restocking fee and the shipping will not be refunded and I have to pay to send it back. They just don't care whether they have your business or not.
Little Rock, Arkansas
This report was posted on Ripoff Report on 11/11/2005 05:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/Royal-Camera-Video/Brooklyn-New-York/Royal-Camera-Video-ripoff-and-rude-personnel-Brooklyn-New-York-164258. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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