- Report: #157233
Report - Rebuttal - Arbitrate
Complaint Review: Royal Camera
Royal Camera342 Kings Highway Brooklyn, New York U.S.A.
Royal Camera, CCI, Camera City, mislead, misquoted, mischarged, royal mistake! Brooklyn New York
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
Why would I pay overnight shipping for a lens I won't be able to use for 3-5 weeks? So I asked why the web page didn't say anything about this being overseas pricing. They basically fumbled around the question pointing to a separate page that very loosely states that "some" models are overseas and take 3-5 weeks with no indication as to which.
Next I was told that the USA model could ship overnight, but costs about 2/3 of the price more! Since this final price turned out to be around the normal price of the camera on most sites I said ok. At this point I asked what the total charge on my credit card would be. I was quoted a total cost of $XXXX.XX.
The camera kit they sold me included a very overpriced battery and charger - which they told me cost $199 a piece. This is utterly untrue. They're actually about $45 and $70, respectively (directly from Canon, no less!).
I actually received the camera the next day, which shocked me. But then I noticed that the charge on my card was $XXXX.XX + $100! They had included a mail-in rebate which had never been mentioned to me. The price they quoted me and stated would be charged to my card was after a mail-in rebate! So they blatently lied about the charge on my card!
It gets better. The rebate form was outdated! I called them in a rage and demanded that they credit my card $100 and they refused saying that they would send a new rebate form. They pointed out that the invoice I received had been dated for Oct 18 2005 - more than a month later than I received the camera!
This indicates that they knew that the rebate was out of date and anticipated that I would be getting a later one. I have yet to receive the rebate and am growing more furious by the day.
This report was posted on Ripoff Report on 09/15/2005 05:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/Royal-Camera/Brooklyn-New-York-11223/Royal-Camera-CCI-Camera-City-mislead-misquoted-mischarged-royal-mistake-Brooklyn-Ne-157233. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.