• Report: #1044732

Complaint Review: Royal Holiday

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Fri, April 19, 2013
  • Updated: Sat, June 15, 2013

  • Reported By: Tmoe — Houston Texas
Royal Holiday
Nassau, Select State/Province United States of America

Royal Holiday Royal Holiday is a rip-off, DO NOT BUY!! Nassau, Bahamas

*Consumer Comment: Please delete and remove my complaint against Rpyal Holiday Club

*UPDATE Employee: Contact Info

*Consumer Comment: Royal Holiday Scam at Wyndham in New Providence Spoiled Our Visit to Bahamas!!!

*Consumer Suggestion: Royal Holiday Timeshare Scam

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I was told by representatives for Royal-Holiday that I could travel once a year for 8000 pts, and paid $8000 for these worthless points!! I also have in writing that I would receive an Unlimited Fun pack (to be mailed), valid for 5 years, which includes: 30.000 bonus credits, first vacation 15,000 credits, and five (5) family and friends week for the Bahamas. I have not received this package yet and it has been a year since I bought it!!

Nothing they said was true!!! I usually travel alone and I have tried to book a trip and all of them have a minimum of 2 people to make reservations! One top of that they want even more money, because the places to stay are all-inclusive!!! Royal Holiday is nothing more than a travel scam and big rip-off.

This report was posted on Ripoff Report on 04/19/2013 07:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/Royal-Holiday/Nassau-Select-StateProvince-/Royal-Holiday-Royal-Holiday-is-a-rip-off-DO-NOT-BUY-Nassau-Bahamas-1044732. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Royal Holiday

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 4Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Please delete and remove my complaint against Rpyal Holiday Club

AUTHOR: Gino Philip Eno - ()

In a previous comment I erroneously identified myself as the pwner of te business posting a rebuttal against a consumer domplaint.

Please know that Royal Holiday Club and I have ended our relationship in a positive and fully satisfactory manner. Please delete and remove my complaint and any of my postings with information related to Royal Holiday Club. Thank you.

With best regards
Gino Philip Eno

Respond to this report!
What's this?

#2 UPDATE Employee

Contact Info

AUTHOR: Royal Holiday - ()

Hello Gino; we've been trying to contact you wherever we've located you complaint, but we haven't got any answer. Please provide us with your Contact Info so we can give proper follow up to your case. Reach us at socialmedia@royal-holiday.com and we'll be glad to solve your situation.

Royal Holiday Social Media Team.

 

Respond to this report!
What's this?

#3 Consumer Comment

Royal Holiday Scam at Wyndham in New Providence Spoiled Our Visit to Bahamas!!!

AUTHOR: Gino Philip Eno - ()

I was scammed--deceived, defrauded and duped--at the Wyndham Hotel in New Providence, Naussau, in March 2011. I want to express my extreme frustration with Royal Holiday Club's predatory sales practices. Since I was hoodwinked into signing a contract with this unethical company, I havebeen obliged to pay $220 per month and an annual fee in excess of $1,000. In exchange I have received NO net benefits--I would have saved thousands of dollars by making travel arrangements myself for the one resort trip I didmanage to work outwith Royal Holiday Club. Over the past two years I have been obliged to pay them some $7,300.

I would like help in taking steps to cancel my contract with The company. The money I've wasted in payments is a secondary concern, but I would like to recover any of it I can. I would also like to do my part in closing down this scam operation once and for all.

My wife and I were taken in by a deceptive high-pressure sale at the Wyndham in Nassau in March 2011. Having second thoughts soon thereafter, we attempted to cancel the contract prior to the closing of the five-day window in which cancellations were permitted by law, but a sales representative persuaded us to remain on the timeshare plan with the offer of extra points--which disappeared completely by the time we needed them.

Two years after signing I finally managed to get a booking that coincided somewhat with my travel plans. This after numerous phone calls to attempt to get bookings we could use, and after making costly payments to Royal Holiday and receiving evasive explanations from company representatives on the phone. Indeed, my wife and I have spent hours and hours on the phone listening to company representatives give long and convoluted "explanations" of policies. At our last call on May 17, 2013, we sought an explanation of the system by which we could know how many points we needed to transfer to affiliate RCI to get a desired accommodation, but no one could or would explain how. Agents sent our call and query to other departments, whose representatives subjected us to other long and complicated run-arounds. And it turned out that the point transfer and combination of weeks, which I had to do blindly without knowing how many points were needed for my desired accommodation, would cost an additional $260, and the points I had transferred would expire if I didn't use them over the next three months. That, and the extremely long holds on which they put us while we waited on the phone to be served, made the whole process of getting the plan an excruciating ordeal. After we obtained our booking, RCI told us that other substantial charges will likely be added at the resort destination.

The ugly truth is this: The surcharges for transfers and combinations, the monthly deductions from my credit card, and the huge yearly fee are seriously damaging my future prospects for financial security. And the yearly fee is steadily going up, no matter what I say or do in protest. All told, the stupidest thing I've ever done in my life is to sign on with this predatory company. There have been no net benefits coming from Royal Holiday and affiliate RCI, to which I was told to send my "transfer powers." I would have saved thousands by making bookings on my own. I"m sick and tired of this consumer fraud of global proportions, and I'm mortified to know that the governments of Arizona, Florida, Mexico and the United States are doing nothing to eliminate this blight on the vacation-travel industry--even after the airing of the 20/20 exposé of Royal Holiday in 2005.

Please help us find a way to escape the contract or tell us about any class action suit we can join so we can close down this rapacious and scurrilous "club," to which I sadly and contractually must continue to belong despite my desperate need to break away. Is there anything I can do?

Thanking you for any help you can give.

Respond to this report!
What's this?

#4 Consumer Suggestion

Royal Holiday Timeshare Scam

AUTHOR: Brad304 - ()

The entire stay is a big buy timeshare trap. Chase you all over for a breakfast and offer tours, gifts etc ... then you don't get nothing. Don't waste your time or your holydays with these people. You should check out this forum from Mexican Timeshare Solutions with more complaints made to Royal Holiday:

Royal Holiday Timeshare Complaints

 

Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory