This company sells on different auction websites such as Amazon.com and on I think on ebay.
They sell what is suppost to be high quality jewelry. Well I bought a Ruby and Diamond Ring from them back in March 2012. Well The ring is suppost to be marked 14k gold as stated in the listing on amazon. Well I checked and seen a small tiny symbol on it when I first got it and my friend said it was a brand name mark.
Well this is 8 months later. I took it in for cleaning at a local jewelry store. They said this ring has so 14k marks on it only this companies so called federally registed trademark name. I contacted the seller via email through amazon.com and they offer to re-stamp the ring... They claim it was "worn" off and there is "2" marks on their rings. 1 of their logo and 1 of the gold content. There is 1 and only ever has been 1 and that is their brand name Elie International. [continued below]....
Their rings may look pretty but they are cheaply made bands, they dent really easily. I checked the BBB, various internet websites to look up information on this company but they have no bad record with the BBB and they don't even have many ratings on Amazon. I been in contact with amazon and they did not like what this seller said to me in emails I talked to a top person from Amazon.com. I am outside they're 6 month policy but due to the extreme misleading pictures and other things which I will explain below.
First I contacted Amazon then they said take it up with the seller so I did and got no where. I got that is no can do after 8 months but they can however take the piece of unmarked junk back and stamp it whatever they want it to be and try and repair a little over 3 gram in weight band that has dents from only 4 or 5 times of wear. They also had the ring up as a brushed gold ring and I got a not brushed gold ring.
I did have this ring tested at the local jewelry store when they couldn't find the gold mark. They could not confirm if it was pure 14k gold but they did say it was at least 10k. They also got up false pictures of the ring with different variations of the stone and some of the pictures have the stone as a black stone and 1 picture looks like a completely different ring.
They claim to of been in business for over 26 years on Amazon. I checked around online and found out this company according to Manta they were founded in 1995 and they mislead people on Amazon with their cheaply made rings. They may look pretty but once you get it you'll be sorry. I sure am. Amazon is handling my case on a special case basis since my 6 month time window to file a claim under their protection policy is over.
Folks don't buy from this company you'll be sorry you did you get cheaply made bands that are extremely light weight, rings that are unmarked, misleading pictures with a brush gold finish and you get a regular shiny gold ring that is similar to what is pictured same stone in main picture on mine but it looks like its a low grade ruby. The seller said "I can assure you that you got this ring for a great price since the price of gold and diamonds are at an all time high".
What I got was ripped off. In gold weight I would get $40-60 if it was 14k all depending on who buys it.
I want my money back all $479.00 of it. They have a 7 day return policy on amazon with a 20% restocking fee what a ripoff on top of everything else. That is not even enough time to check it out to make sure its real and get it fitted!
Even the supervisor a high up person said they did not like the seller's comments to me about re-stamping this ring and the so called repair. The seller kept insisting it was in fact stamped 14k and it never was. He is so sure of himself whoever wrote to me from this company he said it was "worn off". It was not worn off! I owned the ring 8 months and wore it 4-5 times and I quit because everytime I wore the ring I was afraid the weakly made prongs wouldn't hold the stone in place.
I can prove every word I said here I got the evidence, the ring with no mark, all their webpages and original invoice and deceptive pictures, their emails to me.
Amazon said they are going to try to work out something on their end if this rip off seller doesn't. What does that tell you if amazon is going on to work something out behond their 6 month limit for claims? They will cover me from their end they say as of now if not I have disputed my credit card and have more than enough evidence. I would love to see this company get booted off amazon for deceptive marketing putting up pictures of a ring you don't get with brushed gold and saying they are marked when they are not. They may mark them now but when I got mine it isn't and never was.
Word of advice. Watch what you buy online. Have it checked right after you get it to make sure you got what you paid for and make sure all the stones are real and the gold or silver is in fact what it is!!