- Report: #364377
Report - Rebuttal - Arbitrate
Complaint Review: Royal Oak SportHorses Sales Susie Bridgeman-Sutton Thaxton
Royal Oak SportHorses Sales Susie Bridgeman-Sutton ThaxtonSan Diego San Diego, California U.S.A.
Royal Oak SportHorses Susie Bridgeman-Sutton Sutten Thaxton Royal Oak SportHorses Sales Beware Do not buy a saddle, horse or have her train your horse San Diego California
*Consumer Comment: Ms. Bridgeman-Sutton, the author of this report is "Jean."
*REBUTTAL Owner of company: In response to Ms. F's accusations
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What happened is that I purchase a saddle advertised online dream horse. She requested I pay, her business Royal Oak Sales. I waited and waited with no communication what so ever. I called repeatly the she stated she shipped the saddle, but when I asked for tracking information she began to get very mean & hostile. After sevaral phone calls to her business Royal Oak Sporthorses Susie faxed to me false/ fake shipping/tracking information. It did not match any package that was supposely sent. I think she would have taken my money and sent me nothing in return except I started doing reasearch on her.
I discovered that her husband, Aidrian, is also an owner of the business. So I decieded to call him and see if he knew about any of this. Her husband acted as if he's received similar calls before and was used to this. After I spoke with him, a saddle was sent. The saddle not not at all as advertised. It was damaged siginificanly so much so that a repair would cost half as much as the saddle. Check out the better business bureau before you do business with her.
San Diego, California
This report was posted on Ripoff Report on 08/18/2008 11:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/Royal-Oak-SportHorses-Sales-Susie-Bridgeman-Sutton-Thaxton/San-Diego-California/Royal-Oak-SportHorses-Susie-Bridgeman-Sutton-Sutten-Thaxton-Royal-Oak-SportHorses-Sales-Be-364377. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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