• Report: #187471

Complaint Review: Royal Prestige

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  • Submitted: Wed, April 19, 2006
  • Updated: Fri, July 27, 2012

  • Reported By:Winter Springs Florida
Royal Prestige
5500 Douglas Ave Des Moines, Iowa United States of America

Royal Prestige ripoff Des Moines Iowa
Ripoff Report REVIEW: shows that Hy Cite / Royal Prestige is fulfilling its commitment to provide excellent customer service. Ripoff Report gives Hy Cite / Royal Prestige a POSITIVE rating in customer support & quality assurance. They pledge to resolve complaints & address any issues - committed to 100% satisfaction - consumers to feel safe & secure.

*Consumer Suggestion: Retraction=most damaging proof against a company

*Consumer Suggestion: Retraction=most damaging proof against a company

*Consumer Suggestion: What did they give you??????

*Author of original report: False report

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SPECIAL UPDATE: July 27 2012: HyCite - Royal Prestige remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. HyCite - Royal Prestige is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.

To date, HyCite - Royal Prestige has made good faith efforts to resolve all complaints reported on Rip-off Report. Based on our experience, the member business has proven to be among the top members of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business.

Over time and since becoming a member, HyCite - Royal Prestige has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever HyCite - Royal Prestige remains committed to improving customer satisfaction.

Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.

Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know!

*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at editor@ripoffreport.com
 HyCite - Royal Prestige  is Rip-off Report Verified

My fiance and I attended a presentation at Quorom Hotel in Tampa, FL July 2005. I don't know how they found out we were engaged but nevertheless we attended the decided to attend the presentation. The presenter said that the Royal Prestige cookware was the most healthy and ve to best cookware ever created. The food would not stick and if you truly cared about your family, you would purchase it. He also said you would never have to buy cookware again because it came with a My fianc and I attended a presentation at Quorum Hotel in Tampa, FL July 2005. I don't know how they found out we were engaged but nevertheless we attended the decided to attend the presentation. The presenter said that the Royal Prestige cookware was the healthiest and the best cookware ever created. The food would not stick and if you truly cared about your family, you would purchase it. He also said you would never have to buy cookware again because it came with a LIFETIME WARRANTY. As an adult, I should have never allowed myself to be suckered" into buying some cookware for $1800. However, I bought the cookware and it has been a disaster ever since. Food sticks to the bottom, it is impossible to clean without purchasing a special kind of cleaner not found where I am stationed. I am currently deployed in the ARMY and I have allowed them to take the minimum monthly payment out of my account each month. It is now April 2006 and I still owe $1451. In other words, I am not making a dent. I should have inquired about the return policy because when I called the distributor, they informed me that there was return policy. It states "ALL SALES ARE FINAL AND GOODS MAY NOT BE RETURNED". It should state "HA HA WE'VE GOT YOU AND THERE IS NOTHING YOU CAN DO ABOUT IT SO PAY US". I guarantee I will never allow myself to be suckered in to something like this again. Any time I come across one of these presenters, I will make sure and warn married or engaged couples about their scam. I guess I will have to bite the bullet on this one. IT IS AMAZING THAT A COUNTRY IS WILLING TO SEND ME TO WAR TO FIGHT FOR ITS FREEDOM BUT WONT GIVE ME A REFUND ON SOME $1800 COOKWARE...crazy

Daniel Winter Springs, Florida
U.S.A.

This report was posted on Ripoff Report on 04/19/2006 10:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/Royal-Prestige/Des-Moines-Iowa-50310/Royal-Prestige-ripoff-Des-Moines-IowaRipoff-Report-REVIEW-shows-that-Hy-Cite-Royal-Pres-187471. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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Updates & Rebuttals

#1 Consumer Suggestion

Retraction=most damaging proof against a company

AUTHOR: Alma - (U.S.A.)

Your retraction is the MOST DAMAGING post against Royal Prestige.
Only the lowest scumbags among the lowest scumbag businesses are doing this: threatening and/or bribing people who complain publicly.

It is one thing to say 2-3 months after the original report: the company listened to my complain after all, and gave some remedy; or to post a self-humiliating forced retraction.
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#2 Consumer Suggestion

Retraction=most damaging proof against a company

AUTHOR: Alma - (U.S.A.)

Your retraction is the MOST DAMAGING post against Royal Prestige.
Only the lowest scumbags among the lowest scumbag businesses are doing this: threatening and/or bribing people who complain publicly.

It is one thing to say 2-3 months after the original report: the company listened to my complain after all, and gave some remedy; or to post a self-humiliating forced retraction.
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#3 Consumer Suggestion

What did they give you??????

AUTHOR: John - (U.S.A.)

So what did the company give you to retract the report?????
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#4 Author of original report

False report

AUTHOR: Daniel - (U.S.A.)

This update is to express my apologies for submitting the report initially. Royal Prestige is a fine company and should not be a part of this website. I love my connection with the company and again apologize for the report being submitted.
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