- Report: #987611
Report - Rebuttal - Arbitrate
Complaint Review: Royal Shuttle Service
Royal Shuttle ServiceCocoa Beach, Florida Cocoa Beach, Florida United States of America
Royal Shuttle Service This is a very dishonest company with horrible customer service. They are not reliable and cheats. Cocoa Beach, Florida
I spoke with Paul S and he promised a refund. I never received a formal receipt for payment. Confirmation #071700-AA for a round trip on 11/16/2012 -11/24/2012. I have sent several emails and there is no response. If they do answer the phone, the computers are down. This is from day one.
In addition, their service is horrible. 12 of us waited 40 minutes for a pick up at MCO. We were supposed to be picked up at 11:00AM on the 17th to go to the cruise ship. They were one hour late. Paul told us there was accident,. The driver told us he had to make an extra trip. The people who run this company are dishonest. They were late again picking us up after the cruise.
This report was posted on Ripoff Report on 12/27/2012 10:43 AM and is a permanent record located here: http://www.ripoffreport.com/r/Royal-Shuttle-Service/Cocoa-Beach-Florida-/Royal-Shuttle-Service-This-is-a-very-dishonest-company-with-horrible-customer-service-T-987611. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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