- Report: #339171
Report - Rebuttal - Arbitrate
Complaint Review: Royal Sunset VIP
Royal Sunset VIPXpuhil No. 3,suite No. 118,S.M.27 Cancun,Quintana Roo, Mexico
Royal Sunset VIP royal sunset VIP complete fraud cancun, Quintana Roo
*Consumer Comment: Serious?
*UPDATE Employee: Response from VIP Travel Club
*Author of original report: royal sunset/ vip travel
*Author of original report: Update 6/16/2008
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Well, that was May 21, and they still have not refunded any of our money. After getting home, I discovered that the waiver that we signed was illegal under Mexican law and considered fraud. I sent the company an email and a fax, but still have not received any of our money back. It is obvious they never had any intention of refunding any money, or obeying mexican law
I have contacted our credit card company claiming the entire transaction was fraudlent. I am also filing complaints with "Profeco", and all the Mexican govt. tourism depts. .
We also plan to contact all the licensed travel agents in our state and warn them about the Sunset Group business policies.
This report was posted on Ripoff Report on 06/11/2008 06:31 AM and is a permanent record located here: http://www.ripoffreport.com/r/Royal-Sunset-VIP/CancunQuintana-Roo-cp77509/Royal-Sunset-VIP-royal-sunset-VIP-complete-fraud-cancun-Quintana-Roo-339171. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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