- Report: #860034
Report - Rebuttal - Arbitrate
Complaint Review: Royal Transportation Moving & Storage
Royal Transportation Moving & Storage12501 Burbank Blvd, Suite 4-282 Valley Village, C Internet United States of America
Royal Transportation Moving & Storage Scamming & providing false information Internet, Internet
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When they took apart my furniture piece by piece they counted each separately (each leg from table, couches, etc) of course its going to be more when they ask me when they send me the inventory list they did not mention that all, they ask how many dining tables chairs etc. So I called my husband he got there when my stuff was loaded when I decided to cancel they want it $600 cash w/ no receipt how unprofessional or else they would take off with my stuff. When I spoke to May on the phone she didn't help at all and obviously didn't care & the movers seemed to work on their own not for Royal transportation when my husband spoke with John, Benjamin's boss he cursed at my husband and told him I'm going to take your s*** mother f***** so unprofessional the only reason they didn't leave with our stuff is because the storage gate was closed & the manager was about to call the cops. They also added extra boxes we didn't have when my husband started unloading he counted the boxes not even close to the boxes they had put in their report. We still had to pay them $250. Not to mention I flew in from Texas so I had already spend some money with this move to also give away $600 to royal transportation for free. My stuff barely took 1/4 of their moving truck. If we would of went to the scale they would of took off with our stuff how can people be aloud to run such an unprofessional business is a shame.
This report was posted on Ripoff Report on 03/27/2012 12:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/Royal-Transportation-Moving-Storage/internet/Royal-Transportation-Moving-Storage-Scamming-providing-false-information-Internet-860034. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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