- Report: #239798
Report - Rebuttal - Arbitrate
Complaint Review: Royal camera
Royal camerawww.royalcamera.com Nationwide U.S.A.
Royalcamera lying, fraudulent, deceptive criminals running scams on innocent consumers ripoff Brooklyn, New York new york
I called instead of placing an online order because I needed a replacement camera for a video shoot and know that sometimes websites will claim to have Items in stock only to claim they are backorder once you have ordered from them and they posted the lowest posible price for the panasonic dvx100b $999.
So after getiing on the phone with the salesman who was rude and never even gave his name, I was told that price was for a refurbished model which they didnt have in stock anymore. this is 2 lies in a row now because the website still says they carry the items in stock brand new.
then he tells me for $1479 I can buy the import model not supported with a us warranty, and that I can buy the 2 yr warranty for an additional $499. I refuse the warranty and now he tells me the camera doesnt even come with a battery for $1479 and tries to get me to buy an addly battery for another $300.
after agreeing to buy the battery because I still believe I'm doing a legitimate transaction I'm told to call the next day for tracking number. that was a friday. I didnt get to call back till monday and then I'm told the camera is on backorder but they shipped me the accessories for a camera they knew they didnt have in stock and flat out lied.
so I cancelled the order after explaining how their lies have ruined 2 shoots I had to do the following weekend but they have not removed the accessories charges until they recieved return of merchandise. because I was livid about being taken, I called back to get them to remove the accessories charge.
and then someone else gets on the phone and tries to tell me I cant not accept their merchandise until I told her I was calling the better business bureau then I was told I would get a full credit when the items are recieved by them.
dont ever buy anything from these criminals and please someone shut them down. they are ruining internet commerce and holding up legitimate business.
staten island, New York
This report was posted on Ripoff Report on 03/20/2007 04:34 AM and is a permanent record located here: http://www.ripoffreport.com/r/Royal-camera/nationwide/Royalcamera-lying-fraudulent-deceptive-criminals-running-scams-on-innocent-consumers-rip-239798. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.