I have a very old dog ( 15 and that's 105 in human years). She has bad hips and can only go down the front steps to use the bathroom. My key was jammed in the lock and I couldn't get the door open. I looked for the closest locksmith online. I called one Named "$29 Cary Locksmith" that had an address just around the corner from where I live. My first clue that something was wrong should have been when they had no idea where my address was when I called and no familiararity of the area. I was just so desperate to let my dog out that I ignored that red flag. My second clue should have been the unmarked vehicle. The guy dismantled the lock in about 30 seconds, layed all of the innards on my oriental carpet in the foyer (oil??? dirt???)and told me that in addition to the $29 just for showing up it was another $95.00 to "unlock" the door. He said that the lock needed to be replaced and so did the bottom one for an additional $185.00. The stuff he put in doesn't even have a name brand on it. Then he added some made up number for tax for a total of $335 for about 30 minutes worth of crappy work. When I got back to the office, I did some investigating and found out that the advertised address that I thought was right around the corner was FAKE and that I probably could have bought a new door, locks and all for $3335.00. I also found that this SCAM is repeated all over the USA. Learn from my ignorance and find a LOCAL, liscenced locksmith with a real brick and mortar store. Not some shady rip-off company.