• Report: #1019795

Complaint Review: Ruscard

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  • Submitted: Mon, February 25, 2013
  • Updated: Mon, February 25, 2013

  • Reported By: JuanC — lowell Massachusetts United States of America
Ruscard
Internet United States of America

Rushcard blocked my card. They told me to send documents and i still blocked? Internet

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on 01-9-2013 i went to cvs/phamarcy to buy something and they told me they cant cause my card is blocked i was whats wrong with it. I called rushcard and they told me that someone has stolen my identity i was i told who it was and they told me that they couldnt give that information beacuse i need to send my id and my social and fax them my documents so next day i went to staples and i fax them the documents that they where asking for. ok so 3 hours past so i called again and they said that it couldnt cause they need a proff of adress and i was ok i send them a pic of my check with the proff of adress and i even send it twice id@rushcard.com and they said that after i send those document that they were gonna unlocked but now still blocked and i still have money there and my card still BLOCKED and we are in 2-25-2013 and now there telling me to send them documents again but my questions is I ALREADY DID!. WHY? is so hard to unlock a card if i send them all my documents... THERE IS SOMETHING FISHY ABOUT THIS... JUST THINK ABOUT IT.. ITS NOT ONLY ME. MORE PEOPLE ARE COMPLAINING 2. 

This report was posted on Ripoff Report on 02/25/2013 06:55 AM and is a permanent record located here: http://www.ripoffreport.com/r/Ruscard/internet/Rushcard-blocked-my-card-They-told-me-to-send-documents-and-i-still-blocked-Internet-1019795. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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