- Report: #690398
Report - Rebuttal - Arbitrate
Complaint Review: Rush Card Financial-Prepaid Card
Rush Card Financial-Prepaid CardSouth Dakota South Dakota, Utah United States of America
Rush Card Financial-Prepaid Card Rush Card is a SCAM! they blocked my card over a month ago. No Refund ever sent. They never respond to emails, if they do they avoid your questions. If you call them they avoid your issues. DO NOT use South Dakota, Utah
*General Comment: FALSLY BLOCKED CARDS
*UPDATE Employee: Card Blocked
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Rush Card Prepaid Card is 100% a SCAM. there multiple complaints on the internet and complaints filed with the Federal Trade Commission for blocking customer accounts when the customer loads funds onto there cards using Greendot money paks. My accounts was blocked within 48 hours of loading $500.00 using Greendot.
I contacted Rush Card which is a hassle to begin with. You have to call the fraud dept and leave a messesge and hope for a return phone. I was told the card was being blocked for making an ATM cash withdraw. I was told I would receive a refund. Its been 30 days and no REFUND. My online access was also blocked.
I contacted Rush Card today..the representative said the funds loaded were returned to moneygram which made no sense..it was Greendot, thats how much these stupid reps know they hire in a foriegn country.
My account balance by phone indicated a 0 balance, surprised I was able to get through to an operator using the account, because you have to enter the number before getting a rep on the line. I was told Rush Card does not allow 3rd party payments. I have 5 other prepaid cards and family and friends can wire funds into the account number issued with the card. Family also sends funds using moneygram and have had the cards more than two years!!! NEVER BLOCKED or CLOSED.
Prepaid cards is a really big SCAM with decline fees, telephone fees,. I DO NOT recommend that you use Rush Card if you plan on loading funds using Greendot its there excuse to block accounts.
If you want a an Excellent prepaid card visit (((competitor's name redacted))) they never block cards. Family and friends can send funds. ATM withdraws max $900 per day. Low monthly fees. Or try (((competitor's name redacted))), my card has never been blocked and there are no telephone fees to check your balance and I use the card account number to load funds through Alertpay, paypal, and Safefunds never a problem, the only thing is the only allow $200 max ATM withdraws.
FYI, I read over 26 complaints on I found on Google about Rush Card.sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company, ..plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. In this case we removed an alleged competitors name
This report was posted on Ripoff Report on 02/03/2011 01:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/Rush-Card-Financial-Prepaid-Card/South-Dakota-Utah-84011/Rush-Card-Financial-Prepaid-Card-Rush-Card-is-a-SCAM-they-blocked-my-card-over-a-month-a-690398. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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