- Report: #501759
Report - Rebuttal - Arbitrate
Complaint Review: Rush Card - UniRush Financial Services
Rush Card - UniRush Financial ServicesNationwide United States of America
Rush Card - UniRush Financial Services Rush Card-POOR Customer Serivce Nationwide
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Theis is taking out $1.00 per transaction I make with this card. Because I wanted the pretty pink card they are making me pay $1.00 per transaction weather it is a pin or credit transaction. When I called customer service about this error that I can not afford to be on this type of plan, they talked to me like they were in a commerical, none caring and pretty much told me a bunch of bull to sugar coat me from beliving that they doing a great deed by giving me some of my money back on the 15th of the next month after my 11th transaction. So I asked can I transfer my account to a more affortable plan. The agent said," we will be more than happy to do it for you for another $3.00 plus an application fee of $9.95. I could not belive they are asking me for more money, what part of I can not afford this. I tried to clarify by asking, " So you mean to tell me, that the Rush Card will keep the all the transaction fee and the $19.95 for a card I haven't had a month? But to make this right, I have to pay $3.00 and go on a monthly fee plan of $9.95 and get a new account, So do I get any of my money or credit back from this? The agent said...no. Have a great day!
Damage Resulting = I feel used and baited. Need some of my fees back and be out of this service A.S.A.P. with out messing up my. Doing this switch will make me lose stuff to keep a job.
This report was posted on Ripoff Report on 09/29/2009 01:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/Rush-Card-UniRush-Financial-Services/nationwide/Rush-Card-UniRush-Financial-Services-Rush-Card-POOR-Customer-Serivce-Nationwide-501759. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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