Complaint Review: Rush Fitness - Greensboro North Carolina
- Rush Fitness Battleground Greensboro, North Carolina U.S.A.
- Phone:
- Web:
- Category: Health Clubs & Gyms
Rush Fitness Read the small print Greensboro North Carolina
*UPDATE Employee: We Will Make It Up To You
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I heard radio ads for the Rush fitness center offering 50% off the joining fee and a years free membership dues. Sounded too good to be true and against my better nature I went to have a look. Of course it was too good to be true, you have to sign up for 3 years to get the additional free year. But they had me on site.
Decided to give it a try and asked if I could join for two months to see if I like it and make a longer term commitment if I did. No problem it's just a higher fee of $59 / month for month to month membership. I duly paid my joining fee and two month membership. Worked out for a month, nice gym with good equipment. Today one month after joining they charge my credit card with a further $59. Must be a mistake I think, I'll speak to them when I go to work out tonight.
No mistake I'm told, you should have read the contract (small print) properly. What I was told and what's in the contract are different. Bad taste in mouth so I have canceled membership. Total cost $276 for for one months working out. No flexibility, no refund.
If you do join this gym, just make sure you know what you are getting into. My fault, I didn't.
John
Summerfield, North Carolina
U.S.A.
This report was posted on Ripoff Report on 02/20/2009 03:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rush-fitness/greensboro-north-carolina/rush-fitness-read-the-small-print-greensboro-north-carolina-426644. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
We Will Make It Up To You
AUTHOR: The Rush Member Experience Team - (United States of America)
SUBMITTED: Sunday, August 01, 2010
We're disappointed your experience with The Rush was less than ideal. We do everything we can to prioritize our customers. We feel badly that you feel that we didn't address your needs but we also want to make it right for you. If you would simply call our Member Experience Dept at this number, 800-324-3279 we will do everything we can to address your issues and win back your confidence. Again, our apologies.
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