• Report: #1016583

Complaint Review: Rushcard

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  • Submitted: Tue, February 19, 2013
  • Updated: Tue, February 19, 2013

  • Reported By: Anna Singleton — Dalton Georgia United States of America
Rushcard
Internet United States of America

Rushcard they will not post my tax return tthey wont release my tax return after ive sent in 3 state issued document and 1 county proving my identifiction 5 times my form1040 was faxed can they hold a goverment Internet

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I filled my taxes on jan 30 th 2013 my return got to my Rushcard on Feb 12th 2013 I called the 13 to see why my return had not been posted to my account they in turn told me they needed more information on my identity I was told at that point to fax a copy of my drivers license social security card and proof of address such as a power bill. I did so the next day at 8:10 am eastern time I was asked to call in an hour or so to make sure the documents were recived.

I called after waiting almost 2 hours I waited for 46 min for an agent to even answer. I talked to a man that told me I would have my return in 24-48 hours .

Well 24-48 hours came and went they told me to activate my card with a green dot money pack I did so 20.00 worth plus my husband tried to transfer money from his account to my card a total of $600.00 in 24 hour period still no money they inform me now I had to fax my 1040 tax form my tax prep did that not once but sent the same form 5 times in a 24 hour period so a week after my tax return has gottin to me I still don't have my money I've emailed them called I don't know what else to do my family is doing without because of this company it was a big mistake trusting Rushcard it won't happin again oh ya my husbands $600.00 has yet to be returned as well so a total of $4641.00 can't be gottin I want to know why.

This report was posted on Ripoff Report on 02/19/2013 07:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/Rushcard/internet/Rushcard-they-will-not-post-my-tax-return-tthey-wont-release-my-tax-return-after-ive-sen-1016583. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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