• Report: #445924

Complaint Review: Rushmypassport.com , Expedited Travel

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  • Submitted: Wed, April 22, 2009
  • Updated: Mon, December 07, 2009

  • Reported By:Seattle Washington
Rushmypassport.com , Expedited Travel
412 Clematis Street ALSO 2801 M Street NW Washington DC 20007 West Palm Beach, Florida U.S.A.

Rushmypassport.com , Expedited Travel Fraudulent company - does not deliver passports! West Palm Beach Florida

*UPDATE Employee: RushMyPassport.com Has Received Positive Recognition in the News Media

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This company is a nightmare! They took $350 from me, made lots of promises, and then didn't deliver! They refused to respond to phone calls, messages, faxes. I suspect they are running an identity theft program.

Do not use them! They claim to have been written up in lots of publications, and their website was enough to entice me, but once you try to go to those publications and search for them, you'll realize (as I did too late) that they never were written up in any positive way.

Just do a search for "rushmypassport" and fraud, and you'll find the truth.

Basically, I'd recommend calling the Passport Agency and making your own appointment. Even if there's not one in your city, it's worth the drive.

Don't make the mistake I did!

Mia
Seattle, Washington
U.S.A.

This report was posted on Ripoff Report on 04/22/2009 04:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/Rushmypassportcom-Expedited-Travel/West-Palm-Beach-Florida-33401/Rushmypassportcom-Expedited-Travel-Fraudulent-company-does-not-deliver-passports-Wes-445924. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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Updates & Rebuttals

#1 UPDATE Employee

RushMyPassport.com Has Received Positive Recognition in the News Media

AUTHOR: FrankyP - (United States of America)



Dear Mia,

We apologize if you were unsatisfied in any way with our service. RushMyPassport.com has successfully helped tens of thousands of applicants receive their passports to travel.

In order for the applicant to receive their passport in a short time frame, the applicant is required to complete and supply all of the required documents. In the rare case that a passport is not received in time for travel, it is typically the result of a delay in the U.S. Passport Agency caused by incorrect or lacking information that the Passport Agency would then request from the applicant.

Once RushMyPassport.com receives the additional requested documents, we promptly submit them to the U.S. Passport Agency to quickly resolve hold ups, allowing for applicants to receive their passports to travel.

RushMyPassport has received positive recognition by many influential news media organizations. We were voted best in service and speed by the Wall Street Journal in an article entitled: " Paying to Fast-Track a Passport" :  http://online.wsj.com/article/SB122531357889781549.html

RushMyPassport.com






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