• Report: #629622

Complaint Review: Rust Consulting, Inc

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  • Submitted: Fri, August 06, 2010
  • Updated: Fri, November 05, 2010

  • Reported By: Selene — Staten Island New York U.S.A.
Rust Consulting, Inc
625 Marquette Ave Ste 880 Minneapolis, Minnesota United States of America

Rust Consulting, Inc Rust Consulting Stole my Settlement from AOL CL Class Action Lawsuit Minneapolis, Minnesota

*Consumer Comment: Class Action Lawsuite

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Rust Consulting stole my settlement form the AOL Class Action lawsuit.  They stole the back pay that was granted by the courts.  Settlement checks were mailed on July 23, 2010.  When my mailbox did not have this check on August 3, 2010, I called Rust Consulting and followed up with the e-mail below.

I am writing this e-mail as a follow-up to my two conversations with Louise Roberts.  I am a member of the above action and promptly filled out and mailed all paperwork concerning my portion of BACK WAGES owed to me by AOL.  This can be substantiated by reviewing my dated and signed paperwork.   Because of the prospect of identity theft, I did not include my social security number with your paperwork.  Because of this concern, I telephoned your office on two occasions to verify my paperwork was in proper order, and if my social security number was necessary, I would have either gave it over the phone or mailed it certified to a specific individual. On both calls I was informed that all was well with what I sent.

As the distribution of the settlement was on 7/23, I contacted your firm on 8/3 to inquire about my check.  First I was told by a male employee that my claim was denied - incomplete paperwork, specifically lacking my social security number.  I demanded to speak to his boss.  That was when I spoke to Louise Roberts.   Unbeknownst to me all my previous conversations with RUST were taped, and she told me she will call me when she examines those tapes.  The legality of not informing people they are being taped is at question here as well.

Yesterday Ms. Roberts told me she examined my tapes,  and on both calls RUST EMPLOYEES gave me incorrect information.  Apparently Rust Consulting handles a multitude of Settlements and most do not require a social security number, but this one did.  RUST ERROR denies me my fair compensation.  Ms. Roberts convoluted logic dated my phone calls to be too late anyhow to make changes as I past past the so called deadline.   This logic covers RUST Consulting  behind.

I earned this money.  I would appreciate any suggestions that can get Rust to release my earnings.

This report was posted on Ripoff Report on 08/06/2010 06:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/Rust-Consulting-Inc/Minneapolis-Minnesota-55402/Rust-Consulting-Inc-Rust-Consulting-Stole-my-Settlement-from-AOL-CL-Class-Action-Lawsuit-629622. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Class Action Lawsuite

AUTHOR: afnga - (United States of America)

I just received a letter in the mail from Rust Consulting regarding another company that has supposedly reached a settlement and they (Rust Consulting) were authorized to disperse the settlement money to victims whose rights were violate under the Truth and Lending Act. However, before I sign anything I thought it be in my best interest to do my due diligence before I proceeded.

I must says it is disheartening to read (again, again) about the consumer being taken advantage of (again).

Maybe Rust Consultant should be the subjects of a Class Action Law suite or an investigation. Just a thought.
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