- Report: #1049523
Report - Rebuttal - Arbitrate
Complaint Review: Rusty Eck Ford
Rusty Eck Ford7310 E. Kellogg, Wichita, Kansas USA
Rusty Eck Ford Failed Execute a Contract on Tires for Life. Wichita Kansas
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I just returned from Rusty Eck Ford. The experience was, well terrible. The Service person I had was chewing gum and was very rude. I had a blow out on my truck yesterday. Went there first thing because I have tires for life on the maintenance plan I purchased when I bought the truck there. It was two years. $3189. Two year oil changes and other miner services included.
Well my tires were just about to be worn out but still had a few miles left. The Service person didn't even ask about me or my truck or how many miles I had on it. The basic questions they should ask to find out about my truck. I told him I had the service plan and tires for life. He said. Do you bring you truck here for maint. I said I did until the service contract was over. He said well you needed to have all your servicing done here, "YOU SIGNED THE CONTRACT."
Well I just looked at the contract and it said I needed to service at a qualified Ford Dealership, Not Rusty Eck Only. [continued below]....
This report was posted on Ripoff Report on 05/09/2013 06:29 AM and is a permanent record located here: http://www.ripoffreport.com/r/Rusty-Eck-Ford/Wichita-Kansas-67278/Rusty-Eck-Ford-Failed-Execute-a-Contract-on-Tires-for-Life-Wichita-Kansas-1049523. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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