- Report: #456791
Report - Rebuttal - Arbitrate
Complaint Review: Ryan Homes
Ryan Homes10300 Spotsylvania Ave, Ste 140 Fredericksburg, Virginia U.S.A.
Ryan Homes Model Home Fact or Fiction? Spotsylvania, Fredericksburg Virginia
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We were sent to a model home at a nearby community to view the model we chose, but it is different from what we actually got. We added, at great expense, the solarium option (by definition a glass room) with beautiful almost ceiling to floor windows, and instead, got an oversized sunroom with smaller windows.
Apparently section 1b of their Virginia Purchase Agreement states "they make no representation with respect to option, etc. unless otherwise expressly provide herein". This means, according to them, that they can portray that you will receive the rooms and structure for the plan you choose by showing you the chosen plan model home or allowing you to view the plan on their website for that model, but unless you know enough to also view the 60-80 page blueprint to look for changes they made, you basically get what they decide to give you.
We added an almost 29K option of the solarium and received what amounted to a large glorified sunroom, which, by the way, was only $10,800. I ADVISE ANYONE INTERESTED IN ANY OF THEIR MODEL HOMES TO GET IN WRITING ANY "STRUCTURAL CHANGES" THAT WILL CHANGE THE APPEARANCE OF THE PLAN YOU WANT TO PURCHASE COMPARED TO THE MODEL HOME!
Manassas Park, Virginia
This report was posted on Ripoff Report on 05/30/2009 04:55 AM and is a permanent record located here: http://www.ripoffreport.com/r/Ryan-Homes/Fredericksburg-Virginia-22407/Ryan-Homes-Model-Home-Fact-or-Fiction-Spotsylvania-Fredericksburg-Virginia-456791. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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