- Report: #18871
Report - Rebuttal - Arbitrate
Complaint Review: Ryder Truck Rental
Ryder Truck Rental3700 Morris NE albuquerque NM Albuquerque, New Mexico U.S.A.
Ryder Truck Rental ripoff false promises Albuquerque New Mexico
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so he flew back we had no one to drive the truck. I Called Monday amd they didn't even know what I was talking about after 3 phone calls they finnaly found my reservation said they would call back they finnaly did but with a 24 Ft. truck which all I need was a 15 ft. an no experiance in drive a truck an now I needed a tow dolly more money by time I walked out they said they would give me a fifty dollar dedution and I would have to file a complaint when I got to Akron with 1369 Copley Rd. Akron Ohio Phone #330 836 4072. Well he said I would have to call the Co. to do that.
I called the co. they said someone would call me well no one did I called today and first they had no record of me then they did and said I got 50.00 for my trouble already I explained to them the whole ugly mess and how much more they cost me and they had me on hold again came back and said they could give me 3.00 back I just said I will file a complaint, they saaid they were not responceable for the time we get the truck.
Well I told her why then are we to lose 100.00 if we don't call them before two days to change are mind on the rental. Couldngivme and answer just thats the way they were there I ended up paying for more than I even exepected tow dolley time gas on abiger truck lost wages flying someone down and no truck taking an big chance in driving a 24ft truck and towing a car to.
I see no fairness on this and how I was treated why couldn't have just called me and tell that one co. was gone and why did they send me to that one anyways?????????
This report was posted on Ripoff Report on 04/15/2002 01:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ryder-Truck-Rental/Albuquerque-New-Mexico-87047/Ryder-Truck-Rental-ripoff-false-promises-Albuquerque-New-Mexico-18871. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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