- Report: #1054176
Report - Rebuttal - Arbitrate
Complaint Review: Ryder moving and Storage
Ryder moving and Storage3000-2 NW 25th Ave Building #3 Pompano Beach, Florida USA
Ryder moving and Storage Several missed delivery dates & Extorting me for more money or they refuse to deliver my furnature Pompano Beach Florida
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Beware of Ryder moving and Storage
Poor Service: I hired Ryder Moving and Storage to move my belingings from Florida to New York. The gentlmen that I originally spoke with told me that I would have my belongings within a weeks time, however it has been over six weeks now, and there is still no sign of my furnature. On the occasions that Ryder does return my call, they do provide me with a delivey date, however each time they do not show. I have bee living in a vacant house now because they keep telling me my furnature will arrive in the immediate future. For exampe it is memorial day today (Monday). Ryder told me that they would be here Friday. That neve happend, so when I called the office, Kerry tod me that they would arrive on Saturday. Here it is Monday and I have not gotten to so much as a call. This is about the fourth missed delivery with Josh, Darren, Gilbert (AKAConrad) the driver, and now Kerry all giving me a delivery date later than the former.
Hidden Costs: Although I was told by Gilbert my saes rep that there would be no hidden costs, Ryder moving and storage is now charging me 2900dollars for the job that they originally bid at $1900. They gave me a document saying that I would be in controll of what they load so there are no hidden charges, however the day after they picked up my furnature I got a call from Ryder saying there was "almost double" the furnature that was on the bid so they had to increase my price to over $3k. To date they have charged over $2,200 for this service, and have had me hold on to $750 cash to give to the driver upon delivery. To date Ryder keeps giving me delivery dates, and missing them... I still have not received any of my belongings...
This report was posted on Ripoff Report on 05/27/2013 03:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ryder-moving-and-Storage/Pompano-Beach-Florida-33069/Ryder-moving-and-Storage-Several-missed-delivery-dates-Extorting-me-for-more-money-or-1054176. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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