- Report: #716320
Report - Rebuttal - Arbitrate
Complaint Review: S3 Entertainment Group LLC
S3 Entertainment Group LLC1100 Woodward Heights Ferndale, Michigan United States of America
S3 Entertainment Group LLC Jefferey Spilman defraud FIT training fee from Government and Individual. Ferndale, Michigan
*Author of original report: S3 Entertainment Group LLC Jeffrey Spilman (Jeff Spilman) defraud FIT training fee from Government and Individual. Ferndale, Michigan
*Author of original report: detail
*REBUTTAL Owner of company: Better Communication would help resolve this complaint
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I enrolled 8 courses but S3 didn't provide only 2 courses. I asked many many times to refund but S3 have no will to refund.
There are 8 courses, the fee of each course is $1850, "unlimited course" fee is $5000.
Before I enroll I heard there are Spring, Summer and Fall term. In each term, S3 said they provide 8 courses. S3 said if I enrolled "unlimited course", I could take all courses and retake any number of times in one year.
I paid $5000 because I was supposed to take 8 courses in 3 month according to S3 said.
But these courses are postponed again and again and again. I could only take following two courses.
One started delayed 2 weeks, another started delayed 2 month.
It already passed almost a half year, other courses are not taken place at all. S3 says they are gathering people.
6 month later, at last I asked to refund 3 times but S3 staff said "I don't know the process, ask Jeff"
I asked to refund but Jeffrey Spilman who is the head of S3 said "the next schedule is firm" So I waited for 1 month. But even it became the course starting day, no one informed me about place and time. I sent email to S3, called S3 office and staff's personal cell phone, others and at last I got the information S3 doesn't have any class on that week, 3 hours before of the class start time.
S3 is keep selling courses with showing dummy schedule and dummy courses.
I also asked again and again to refund to S3. But they just ignore.
The courses have been kept putting off for unusual longtime.
But most of applicants can't complain about this because Michigan States pays the fee as job training and they think to complain about this is not good idea. Because they believe S3 has authority, if they complain, they will not get any job.
For example Kevan could only take one course. Richard could take 3 courses with no internship. Mike could only take 2 courses with one internship like me.
They also expected to take 8 courses. But only a few courses were provided. Nobody could take camera course in this one year.
Each class has internship program.
In addition to 40 hours of classroom time, students are guaranteed a film production or industry related internship as part of this program. After the initial internship, there may be additional internship or job placement assistance based upon previous internship performance.
Actually after 40 hours classroom of the 2nd course, I don't take internship yet. Richard couldn't take any internship though he took 3 courses.
I just got sudden phone call from whom I don't know. She asked me whether I could come next day to east side of Michigan. They needed free laborer who paint the wall for their film. I found out S3 gave my contact info to them. So I contacted them but they said "We already finished painting. You don't need to come"
Properly speaking, I don't get full service of even 2 courses yet.
Some of students are also couldn't take any internship.
After we finished 1st, I interned at S3 but in fact, I worked in the name of "internship" and I provided not film related work that usually I got a lot of money for free for more than 3 months.
Brandon also worked 3 and a half month from early morning till late. He got only $100 after 3.5 month. Not $1000 but $100. In his case it was still film work and he got credit. It can be called "paid job".
Other students interned at film shooting place. I asked how was the field internship, then 2 of students said with depressed face "Just standing whole day. That's the job training"
That's the reality of the "job training" internship.
Students doesn't sue S3 because Michigan government pays $5000 for their course fee and they don't want to stand S3's wrong side because they want job!!
But I paid course fee by myself. I want to money back.
I asked to refund but Jeffrey Spilman said "There is no guarantee to any particular courses being offered. The program is non-refundable."
It is all-out fraud.
In contraction, there is following description;
CANCELLATION POLICY: We reserve the right to cancel any class, with or without reason, anytime prior to the first day of class. All tuition monies paid by students will be refunded if a class is cancelled. Cancellation notices will only be given to students who have already registered and paid for the class. Class dates, times and prices are subject to change at anytime. Any changes that affect a student contract will be revised and both the student and the school will have to sign the new contract.
What Jeffrey Spilman said is absolutely breach of contract and very different from the story I heard when I enrolled .
It's fraud. S3 shows 8 courses and gathers people and get Government or individual money $5000 and provides only one or two courses.
(victim's name is assumed name to protect from retaliation)
This report was posted on Ripoff Report on 04/11/2011 11:43 AM and is a permanent record located here: http://www.ripoffreport.com/r/S3-Entertainment-Group-LLC/Ferndale-Michigan-48220/S3-Entertainment-Group-LLC-Jefferey-Spilman-defraud-FIT-training-fee-from-Government-and-I-716320. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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