• Report: #311338

Complaint Review: SAFE-CART.COM

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  • Submitted: Sat, February 23, 2008
  • Updated: Mon, May 11, 2009

  • Reported By:Greeneville Tennessee
SAFE-CART.COM
SAFE-CART.COM-WA Nationwide, Washington U.S.A.

SAFE-CART.COM I HAVE A CHARGE ON MY CREDIT CARD THAT I CAN NOT VERIFIE FOR $39.90 Nationwide Washington

*REBUTTAL Individual responds: Safecart.com

*Consumer Comment: Similar Experience

*UPDATE Employee: Reviewing Charges from safe-cart.com

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i have a charge on my credit card that can not be explained. i do check my card to see what has went through. i keep colse eye on what i order off the net. i only use one card to keep track. there is no way to get hold of this sight no phone # and the web address does not work.

Alfreda
Greeneville, Tennessee
U.S.A.

This report was posted on Ripoff Report on 02/23/2008 10:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/SAFE-CARTCOM/Nationwide-Washington/SAFE-CARTCOM-I-HAVE-A-CHARGE-ON-MY-CREDIT-CARD-THAT-I-CAN-NOT-VERIFIE-FOR-3990-Nationwi-311338. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Individual responds

Safecart.com

AUTHOR: Ted - ()

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#2 Consumer Comment

Similar Experience

AUTHOR: Traxman57 - (U.S.A.)

I had the exact same charge on my card and became concerned, but since I've recently purchased software online I decided to follow the instructions that I received when I called the toll free number provided on my bank statement for that charge. On SafeCart's website it allowed me to locate purchases I had made through them. It showed me an order receipt for Driver Detective with the two year free update option that came out to exactly $39.90! (Mystery solved, I had forgotten about using that card for the purchase because it occurred two months ago).
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#3 UPDATE Employee

Reviewing Charges from safe-cart.com

AUTHOR: Safecart - (Canada)

Hi Alfreda,

This is Kathleen from SafeCart Customer Service. By way of some background, SafeCart provides online sellers of digital products such as downloadable software, e-books and the like, the facilities to accept credit card and PayPal payments through our secure shopping cart and checkout.

Please contact me through our our online form at www.safe-cart.com/contact and write ATTENTION KATHLEEN at the beginning of your message - I'll be happy to assist you personally.

When a purchase is made from a merchant or publisher who uses SafeCart internet payment services, the payment processor on the credit card statement shows as www.safe-cart.com. If PayPal was used, SAFECART is displayed. The URL, www.safe-cart.com is our official website address.

Thank you; I look forward to hearing from you regarding this, Alfreda.

Kind regards,
Kathleen
SafeCart Customer Support
http://www.safe-cart.com
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