- Report: #1172491
Report - Rebuttal - Arbitrate
Complaint Review: SAFECART
SAFECART charged more than the agreed upon price for service. also passed along hidde charges to which I was not aware of. Florida
*Author of original report: SOMETIMES THERE ARE HAPPY ENDINGS
*Author of original report: NOT REBUTTAL....BUT KUDOS....
*UPDATE Employee: SafeCart Charge
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Needing what I thought, a quick fix on my computer and its sluggishness, I found this company on the web pages. Initially I spoke with someone who identified my problems and gave me an initial price of $29.95 just to identify my problems...when he advised me I had MAL WARE, he strongly suggested I get passed along to a technician who would for an outrageous price would take care of my computer and its problems. I went and forth, haggling about price...each time, he advised me he would be back on-line after talking with 'his supervisor' to get a reduction. Twice, we went through this process and finally was promised a life-time contract and immediate care for $350. to which I reluctantly agreed to. The PANDA program is a joke and did NOT do everything they promised it would take care of. To ad insult to injury I received my CAPITOL ONE bill at the end of the cycle (Aug. 8th..this year), and they placed charges of $244. and $300 respectively. Today, 26 Aug., I received a notification via my e-mail, they were now, because of a subscription service to which I DID NOT ask for nor was advised of, billing me for another $14.99. I WAS TAKEN FOR A FANCY RIDE AND HAVE YET TO SHAKE ALL OF THEIR OWN BUGS OFF OF ME. I strongly urge anyone who is remotely considering this company to STAY AWAY and BEWARE. Go to a person to person site i.e., BEST BUY and do your business with them instead. NEVER deal with someone you cannot see. I have learned a life long lesson and I am no kid. Hope this helps someone.
This report was posted on Ripoff Report on 08/26/2014 03:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/SAFECART/Select-StateProvince/SAFECART-charged-more-than-the-agreed-upon-price-for-service-also-passed-along-hidde-ch-1172491. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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