• Report: #1078814

Complaint Review: SAFECART.COM*PC HELPER

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  • Submitted: Sat, August 24, 2013
  • Updated: Wed, May 14, 2014

  • Reported By: Bernard — Sydney
SAFECART.COM*PC HELPER
1205 - 4464 Markham Street Victoria,, British Columbia Canada

SAFECART.COM*PC HELPER Charges to my credit card totalling $45.62 for unsolicited service. Victoria, BC Canada

*Author of original report: additional information

*UPDATE Employee: SafeCart Charge

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An unsolicited charge of $45.62 appeared on my credit card from Safecart.com I have never ordered an ongoing service from this company, and as a retired pensioner this charge causes me concern.


This report was posted on Ripoff Report on 08/24/2013 09:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/SAFECARTCOMPC-HELPER/Victoria-British-Columbia-V8Z-7X8/SAFECARTCOMPC-HELPER-Charges-to-my-credit-card-totalling-4562-for-unsolicited-service-1078814. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

additional information

AUTHOR: Bernard V. Green - ()

Further to my report of mid August this year,

I find I have been scammed by PC Sittings, www.pcsittings.com 

I agreed on 11August 2012 to their service for which I paid $137.95,

They have deducted further payments every 6 months since.

Those amounts are; 22/2/13  $38.81 plus fees,

                        and  22/8/13   $44.51 plus fees.

These payments were not authorised by me, do I have any recourse?

It will be necessary for me to cancel my credid card and a cost and inconvenience to me.

Bernard.

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#2 UPDATE Employee

SafeCart Charge

AUTHOR: CustomerSupport - ()

Hello Bernard,

 

SafeCart is a payment processing service for merchants that are selling their products and services online. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. In regards to your complaint, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at 1-855-432-0727 (M-F 6am to 5pm PST) or through email at customerservice@safecart.com

 

Warm regards,

 

Kristy

SafeCart Customer Service

www.SafeCart.com

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