• Report: #1028776

Complaint Review: SAFERWHOLESALE

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  • Submitted: Thu, March 14, 2013
  • Updated: Thu, March 14, 2013

  • Reported By: TRACY REID — CHULA VISTA California United States of America
SAFERWHOLESALE
2108 McDonough StREET Joliet, Illinois United States of America

SAFERWHOLESALE GREAT SPORTS INC. Scam, Ripoff, Poor Customer Service, Joliet Illinois

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I ordered the following: 

150cc Slingshot Moped Scooter - $896.95
1st Color Choice - Silver 2nd Color Choice - Black
MSO/Title Processing Fee -  $19.95
Extended 12 month parts only warranty - $149.95
Standard Ground Shipping *Typically 10 - 15 Business Days* - $244.95
Residential Delivery w/o Liftgate *Must have means of unloading the unit from the truck or will be subject to - $40.00
alternate fees* 
(****OK****)
Certificate of Origin's are handled one of two ways depending upon the manufacturer. Both are industry 
standard for the customer's protection. The first way this could be sent, is inside the unit, but unsigned, in which case you will mail it back in to our offices to be processed, along with a copy of this sales receipt. The other way this could be sent to you is, you will not receive it with the unit, but will request it from our offices, once you have received the unit. The way to request your Certificate is to email us at titles@saferwholesale.com with the VIN number off of your unit. Once you have received the completed Certificate from us, you will then go to your DMV to begin your registration process. 

Thank you for your purchase! We hope you look to Great Sports for all your future Motorsports and fun product needs.Please take the time to review us on retailraves.com, when you receive your purchase for discounts on future purchases! 
Please keep in mind that your charge can appear on your credit card statement as "Great Sports" or "Efficient Future" 
***As a wholesale company, we do not allow any cancellations, returns, exchanges, or refunds. Once an order has been placed, it is final. If extenuating circumstances require any cancellation, it will incur a 30% cancellation fee and all transit costs to be paid by the purchaser. Any cancellation is at the discretion of Great Sports Inc.*** 
Removable Trunk (Customer Satisfaction Guarantee) 
E-CHECK DISCOUNT 99,999,999,999,-50.00
Thanks for purchasing! Once available tracking information will be sent on a second copy of this sales receipt. Questions about order status should be sent to customerservice@saferwholesale.com. When you receive your order please inspect it for damage BEFORE signing. If there is damage, note it on the delivery receipt. Due to the wholesale nature of the company, all sales are final.

Thank you, GSI!
Total $1,301.80
Amount Received $1,301.80
Balance Due $0.00

They are irresponsible to give specific information, nor do they make any attempts to take actions that are easily within their ability to do.  I asked if they could either put me touch with, or make contact the shipping company that would provide delivery.  Their answer was NO...wait until the specified time frame that they indicated delivery would occur.  This was days after the purchase date, and also after they had received immediate payment for the item - VIA E-CHECK.  

The lack of customer service became more apparent when I insisted that they give me more specific information.  They became openly hostile because I wanted to know exactly where the item I purchased was in the processing stages.  The two specific people that I spoke with were: Mr. Craig Jackson, and Mr. Connor Wiliams.  When I informed them that I intended to report their attitudes and lack of customer service, they seemed at ease with that.  Then, I looked up the other complaints that have been made against this company on the RIPOFFREPORT.COM website, and wasn't too surprise when I saw similar complaints that have been filed.

I would never recommend anyone conduct business with SAFERWHOLESALE.COM, unless they enjoy inconsiderate salesmen and managers that fail at doing their jobs.  I just wished that I would have googled them to find out about their practices before entering into a sales agreement with them.

This report was posted on Ripoff Report on 03/14/2013 01:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/SAFERWHOLESALE/-Joliet-Illinois-60436/SAFERWHOLESALE-GREAT-SPORTS-INC-Scam-Ripoff-Poor-Customer-Service-Joliet-Illinois-1028776. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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