- Report: #453908
Report - Rebuttal - Arbitrate
Complaint Review: SAI ALARM SYSTEM - ANDERSON, CRENSHAW AND ASSO
SAI ALARM SYSTEM - ANDERSON, CRENSHAW AND ASSO2101 Arlignton Heights Rd/12801 North Central Expry 250 Arlington Heights/Dallas Texas, Illinois U.S.A.
SAI ALARM SYSTEM - ANDERSON, CRENSHAW AND ASSO SAI ALARM SYSTEM - ANDERSON, CRENSHAW AND ASSO Lies Lies and more Lies Arlington Heights, Dallas Texas Illinois
*UPDATE Employee: Rebuttal by Anderson Crenshaw & Associates
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The agent then proceeded to inform me that we owed for the equipment and installation as well as the salesman commission and this was in the contract.Well I read the contact 3 times and had someone from our legal department read the contract and it does not state this at all.The funny thing is on the contract under the amount for the install and equipment is 0.00. He then proceeded to tell me that he would put a lein on our home and the best part of this story is the agent is not legally allowed to speak with me about this issue, but he did. We received a letter from the agency letting us know that we have 30days to dispute the amount and then this agent had the nerve to tell me that I could not dispute the amount. I frustrated the agent so much on 2 occasions that he hung up on me. I am not sure of the American standards for professionalism but I know that in Canada that it is completley unacceptable bahavior for any agent to treat someone that way, especially when they are trying to weasel 1400.00 out of a person. I sent a dispute letter a week ago resgistered mail and plan on fighting this to the end. I know how these things work as I work in a very large corporation that is national and under no circumstances would they operate a bussiness with the ignorace these 2 have displayed.
This report was posted on Ripoff Report on 05/20/2009 09:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/SAI-ALARM-SYSTEM-ANDERSON-CRENSHAW-AND-ASSO/Arlington-HeightsDallas-Texas-Illinois-6000575243/SAI-ALARM-SYSTEM-ANDERSON-CRENSHAW-AND-ASSO-SAI-ALARM-SYSTEM-ANDERSON-CRENSHAW-AND-A-453908. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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