- Report: #883744
Report - Rebuttal - Arbitrate
Complaint Review: SAMS CLUB SERVICE PLAN
SAMS CLUB SERVICE PLANInternet United States of America
SAMS CLUB SERVICE PLAN Sams Club Servie Plan is a Joke, Internet
*Consumer Comment: How is this their fault?
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1. I BOUGHT A 2 YEAR SERVICE PLAN AT SAMS FOR MY $1400 pc - MY 3RD ONE.
2. I LOST THE RECEIPT - no problem - their phone msg and website say you can pick one up at Sams.. Nope! not unless it's less than 2 years old -even if your service plan has another year!
3. SAMS HAS NO WAY TO ACCESS MY RECEIPT BECAUSE THE PURCHASE WAS MADE MARCH 2010!
4. BOTTOM LINE: Sam's club: "YOU BOUGHT A SERVICE PLAN YOU CAN'T USE!!!!"
I HAVE 10 MONTHS LEFT IN MY SERVICE PLAN- MY PC IS CRASHED AND I HAVE NO WAY TO USE MY LOUSY SERVICE PLAN.
THIS FEELS LIKE A SCAM- they won't answer the phone or let you onto the "service" website without your receipt- BUT they can't provide the receipt as they claim at Sams! Amazingg
MY HARD DRIVE CRASHED 6 MONTHS INTO THIS PLAN AND I DID HAVE THE RECEIPT
YOUR "Service" REP TOLD ME IT WAS A "SOFTWARE" PROBLEM - IT WAS NOT
I HAD TO TO PAY $200 FOR A NEW HARD DRIVE AND REPAIR THAT YOUR REP COULD NOT DIAGNOSE
I'M BEYOND FRUSTRATED. Penny wise and pound foolish - I think Sams sells old moldy laptops that have been sitting around too long.
This report was posted on Ripoff Report on 05/16/2012 03:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/SAMS-CLUB-SERVICE-PLAN/internet/SAMS-CLUB-SERVICE-PLAN-Sams-Club-Servie-Plan-is-a-Joke-Internet-883744. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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