• Report: #290275

Complaint Review: SAMS CLUB

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  • Submitted: Mon, December 10, 2007
  • Updated: Tue, December 11, 2007

  • Reported By:Norwalk California
SAMS CLUB
samsclub.com/shopping/navigate.do?dest=0&pid=_GoogleAds_Branded_sams_club Internet U.S.A.

SAMS CLUB GIFT CARD RIPOFF? Norwalk Internet

*Author of original report: SAMS CLUB

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I purchased a two-hundred dollar gift card from Sams Club online. I received the card in the mail and got an email from them to activate.The link to activate the card returns the message gift card purchase not found!
I called the service representatives three times and finally one said that I was not the only one with this problem and that they were going to send me another email to activate the card!I also sent four emails to them with no answers thus far!No email received as of this date Dec. 10! I purchased the card on Dec. 2nd.

Seems to me that a company as large as Walmart should be able to do something right the first time? So, at this time I am out two hundred dollars and have a piece of plastic here with a pin number that is useless. They have no record of me purchasing the card from them in the first place although my bank debit tells a different story!

Is this a giant ripoff from Walmart or what?
Thanks!

Fox
Norwalk, California
U.S.A.

This report was posted on Ripoff Report on 12/10/2007 10:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/SAMS-CLUB/internet/SAMS-CLUB-GIFT-CARD-RIPOFF-Norwalk-Internet-290275. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

SAMS CLUB

AUTHOR: Fox - (U.S.A.)

Finally after three more emails and a phone call they activated the card. Watch it if you buy from them!
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