- Report: #611619
Report - Rebuttal - Arbitrate
Complaint Review: SAMSUNG ELECTRONICS REPAIR
SAMSUNG ELECTRONICS REPAIR1000 Klein Road, Plano Texas 75074-3756 Plano, Texas United States of America
SAMSUNG ELECTRONICS REPAIR SAMSUNG REPAIR CENTER, PLANO TEXAS BLACKJACK II PHONE RETURNED WITH NO EFFORT MADE TO REPAIR HEADPHONE PROBLEM Plano, Texas
*Consumer Comment: More Fake Reports of Water Damage
*Consumer Comment: Samsung's Loophole
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Samsung Repair in Plano Texas were contacted and so the sim card was removed and phone sent in to repair center.
Phone was recieved back a day later with message, "unrepairable due to liquid damage and corrosion".
Phone was turned on without sim card after another a new phone contract with another provider and a more expensive new replacement phone and service plan was already purchased.
Local repairman re-checked phone and verified as I did that the headphone jack worked fine once the identifying sim card was removed, not identifying the owner (me) of the phone.
The headphone jack on the Samsung Blackjack works fine, sending sound to the headphones when plugged in.
This report was posted on Ripoff Report on 06/08/2010 12:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/SAMSUNG-ELECTRONICS-REPAIR/Plano-Texas-/SAMSUNG-ELECTRONICS-REPAIR-SAMSUNG-REPAIR-CENTER-PLANO-TEXAS-BLACKJACK-II-PHONE-RETURNED-611619. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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