- Report: #1049834
Report - Rebuttal - Arbitrate
Complaint Review: SANTANDER CONSUMER USA
SANTANDER CONSUMER USAPO BOX 660633 DALLAS , Texas USA
SANTANDER CONSUMER USA CAR LOAN FROM HELL DALLAS Texas
*Consumer Comment: Here's Why!
*Consumer Comment: Two Questions
*Consumer Comment: This happened when
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I purchase a 2004 Nissan Maxima with a $5500 down payment in April 2011 from CarMax located in Sterling, VA. Since then I had some car issues and wanted to trade my car in for another. I went to two different car dealerships. The first one Sheehy Nissan in Waldorf, MD and the second one located at CarMax Potomac Mills, VA. They told me I have the worse car loan ever. They basically told me I paid off my car after a year I had it.
When I tried to trade in my car, my car was appraised / worth only $5,000. The Santander loan states I still owe over $10,000. I'm very frustrated, I can't trade in or sell my car because of the car loan I have. Which the dealership consider it a dry loan. A car loan for people who need a second chance with credit. So far I’ve paid over $7,000 including the $10 charge fee when you make a payment over the phone or by internet. However the Santander takes advantage of overly charging consumers. Again I'm very upset, I feel used and I know they have taken advantage of me. I would like for this to be resolved it's not fair. Plus when you do pay your car loan they charge you additional $10.00 to process your payment. It doesn't matter if it's over the phone or on the internet.
This report was posted on Ripoff Report on 05/10/2013 07:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/SANTANDER-CONSUMER-USA/DALLAS-Texas-75266-0633/SANTANDER-CONSUMER-USA-CAR-LOAN-FROM-HELL-DALLAS-Texas-1049834. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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