- Report: #1054367
Report - Rebuttal - Arbitrate
Complaint Review: SAPHIRE E-CIGARETTES
SAPHIRE E-CIGARETTESInternet USA
SAPHIRE E-CIGARETTES Online cigarette company uses "SMOKESCREEN" to push their product! Internet
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Responded to email for free trial offer of ther product, a smokeless cigarette, for my son who recently started smoking, on April 2013. Advertisement stated free trial offer but I had to pay a 4.95 shiiping fee which I did using my credit card. Recieved my credit card statement showing an additional charge for $49.53 which I had not allowed and proceeded to call.
Took me about 5 tries and once was even hung up on! Finanly a lady answers and upon requesting a credit she states that there were additional charges under terms and conditions section and that she couldn't refund the charge. i didnt see any additional charges only the shipping for this "FREE TRIAL OFFER". This sounds and feels like a RIPOFF.
This report was posted on Ripoff Report on 05/28/2013 10:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/SAPHIRE-E-CIGARETTES/internet/SAPHIRE-E-CIGARETTES-Online-cigarette-company-uses-SMOKESCREEN-to-push-their-product-I-1054367. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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