• Report: #1043818

Complaint Review: SARA JEWELRY

  • Submitted: Tue, April 16, 2013
  • Updated: Tue, April 16, 2013

  • Reported By: rnicole — Wellesley Massachusetts
SARA JEWELRY
639 S Hill St Los Angeles, California United States of America

SARA JEWELRY HB Jewelry Fraudulent Jeweler- Sold Misrepresented Diamond Ring. False Advertisement. BEWARE!!! Los Angeles, California

*REBUTTAL Owner of company: False Information

*REBUTTAL Owner of company: misrepresented company

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This Jewelry store purposefully and falsely misrepresents diamonds and sells them.  Sold me a diamond with non legitimate paperwork and does not answer calls, refusing to refund payment once it was determined that they had falsely represented item.   The perpetrator's name is Emil who also sells on Ebay as screen name of "diamonddr16".   Please beware

This report was posted on Ripoff Report on 04/16/2013 06:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/SARA-JEWELRY/Los-Angeles-California-90014/SARA-JEWELRY-HB-Jewelry-Fraudulent-Jeweler-Sold-Misrepresented-Diamond-Ring-False-Adve-1043818. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 2Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

False Information

AUTHOR: DiamondDr16 - (USA)

Diamond Dr16 sells every item as described and never misrepresents an item. If a client is buying a Tiffany piece which is based on Tiffany grading scale/system they should not try to penalize the seller if GIA grades it differently. Long story short this gentlemen bought a $67,000 ring from me which retails over $95,000 ( Tiffany Appraisal provided upon purchase ). Payment was made via Bank Wire transfer, and with in 24 hours client had ring in their hands and confirmed with me everything is good ( they had even gone to a jeweler & Tiffanys to verify it all ). 6 months later they no longer wanted the ring, not sure what happened but they decided to get a GIA certificate for the main stone. GIA graded the diamond differently than Tiffany had it graded, which caused this whole problem. His lawyer called me and said listen you are not at fault but i am doing my job and just want to ask you nicely if you would be willing to take the ring back. I clearly said no and that was the end of it.

 

Tiffany & Co has a different grading scale then GIA does!

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#2 REBUTTAL Owner of company

misrepresented company

AUTHOR: Sara Jewelry - ()

I am the owner of Sara Jewelry, located in 639 S. Hill St., Los Angeles, CA. This building has many jewelry stores inside. We, Sara Jewelry, do not have any employees by the name of Emil, and we do not have a record of this purchase. The person or company you are reffering to is not Sara Jewelry located at 639 S. Hill St., Los Angeles, CA. Furthermore, the telephone number is also not our number. We are a company with integrity. We are very proud of our great customer service. Thank you for your time.

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