- Report: #1022152
Report - Rebuttal - Arbitrate
Complaint Review: SAVEOLOGY
SAVEOLOGYSouth Plainfield, New Jersey United States of America
SAVEOLOGY rebate fraud, rebate scam, bait and switch, Comcast South Plainfield, New Jersey
*Author of original report: wrugg
*Consumer Comment: Saveology is also Techzilla, MyTechHelp and more
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
HAS ANYONE IN NEW JERSEY BEEN SCAMMED BY "SAVEOLOGY" AS I HAVE? --Promise to send rebate for a router which never came in connection with a Comcast triple play offer...
IF SO PLEASE contact me (((REDACTED))). I intend to take action..
Saveology -- failure to send router rebate
Anyone from New Jersey having the same experience and is interested in pursuing this, please contact me at firstname.lastname@example.org
My experience started with a google search for Comcast and that search took me to an advertisement for "Comcast Xfinity Triple Play for $99/month!". I called the number listed and the person at the other end of the phone helped me to schedule the installation of the Comcast service.??I was never informed that I was not speaking directly with Comcast.
I was induced to go with this installation by the promise of a free router. The sales rep requested that I pay for the router up front and assured me that I would receive a rebate after the installation. I gave them my credit card information and the wireless router was shipped to my address. Again, I thought I was dealing directly with Comcast. But a day or two after the installation I felt I was shorted some cable boxes which were promised and was concerned about other aspects of the installation. When I called Comcast to express these concerns I learned for the first time that I had actually placed my order with Saveology apparently an authorized Comcast dealer/reseller.
I sent my rebate form to Saveology in early June 2012. The rebate was supposed to be issued within 10-16 weeks. After five months passed without receiving a rebate, I wrote an email to Saveology complaining that their deficiency in sending the rebate should be immediately addressed. In response I received an email from the Saveology rebate division indicating that they were backed up and offering me some restaurant.com coupons in exchange. I called Saveology and turned down this offer. The Saveology rebate division person assured me that my rebate would be processed by January, 2013. It is now March 1, 2013 and I have received no rebate.
I have now looked at numerous blog entries by individuals who have been defrauded in this same way. I intend to take some type of action.
This report was posted on Ripoff Report on 03/01/2013 01:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/SAVEOLOGY/South-Plainfield-New-Jersey-07080/SAVEOLOGY-rebate-fraud-rebate-scam-bait-and-switch-Comcast-South-Plainfield-New-Jerse-1022152. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.