- Report: #395843
Report - Rebuttal - Arbitrate
Complaint Review: SAXON MORTGAGE SERVICES
SAXON MORTGAGE SERVICESP.O. BOX161489 FORT WORTH, Texas U.S.A.
SAXON MORTGAGE SAXON MORTGAGE NOT POSTING MY PAYMENTS TO MY ACCOUNT FORT WORTH Texas
*Consumer Comment: Saxon "Railroad to forclosure", said the spider to the fly!
*Consumer Comment: Saxon Mortgage: A PERFECT EXAMPLE OF A DEFUNCT ORGANIZATION.
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When we called and spoke with a teller, they even got nasty and said we needed to make the payment in full. After speaking to several tellers, having to just hang up and call back to get someone different, they realized it was an error.
So, we thought that was the end of it. Until....two weeks ago. Yes, another certified letter. This time we now owe 3,100.00. We have talked to so many tellers to try to get this straightend out. My husband is the only one authorized on the account. I am home during the day. They told my husband to send a letter stating that they have permission to speak with me regarding this account. He has faxed two letter, somehow they didn't receive either one. So, my husband finally spoke with a manager who said she would try to fix the problem but WE would have to call them back a week later to see if it was fixed.
In the mean time, I'm receiving the annoying phone calls saying I need to call Saxon due to an important issue regarding my account, or whatever. I am afraid that this is going to s****. />
WASHINGTON COURT HOUSE, Ohio
This report was posted on Ripoff Report on 11/28/2008 07:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/SAXON-MORTGAGE-SERVICES/FORT-WORTH-Texas-76161/SAXON-MORTGAGE-SAXON-MORTGAGE-NOT-POSTING-MY-PAYMENTS-TO-MY-ACCOUNT-FORT-WORTH-Texas-395843. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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