- Report: #183797
Complaint Review: SBC Ohio - AT&T
| SBC Ohio - AT&T att.sbc.com
Cleveland, Ohio U.S.A. |
|
SBC Ohio - AT&T ripoff dishonest slamming and cramming Cleveland Ohio
*Consumer Comment: 3rd Party Billing Your TelCo
*Consumer Comment: Cancell with them and take their income away. Then they will listen.
*Consumer Comment: Scott is absolutely right............
*Consumer Suggestion: How to stop those charges
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I never asked for these services nor do I want them. Yet SBC/ATT&T claims it is MY responsibility to contact the billing parties and get the charges removed from my bill.
Well, this has happened to thousands of other customers and they're all getting the same song and dance. How is it OUR problem that our phone company is allowing third parties to fraudulently bill us for services we didn't order in the first place.
SBC/AT&T is very much aware of these companies and the havoc they are rendering on customers. Why do they allow it to continue and why do they refuse to help their customers who are the victims?
Ryan
Barberton, Ohio
U.S.A.
This report was posted on Ripoff Report on 03/28/2006 06:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/SBC-Ohio-ATT/Cleveland-Ohio-44113/SBC-Ohio-ATT-ripoff-dishonest-slamming-and-cramming-Cleveland-Ohio-183797. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
3rd Party Billing Your TelCo
AUTHOR: Bryan - (U.S.A.)
SUBMITTED: Saturday, August 05, 2006
POSTED: Saturday, August 05, 2006Be sure and file a complaint online with the FCC for any communication related issues. They have a million different forms, one is a consumer complaint form.
#2 Consumer Comment
Cancell with them and take their income away. Then they will listen.
AUTHOR: K. - (U.S.A.)
SUBMITTED: Friday, April 21, 2006
POSTED: Friday, April 21, 2006#3 Consumer Comment
Scott is absolutely right............
AUTHOR: Daniel - (U.S.A.)
SUBMITTED: Sunday, April 09, 2006
POSTED: Sunday, April 09, 2006If you have a beef with a 3rd party, then take your case to them instead of heaping blame on the biggest target available (in this case, Verizon). Verizon cannot simply pick up the phone and order these carriers to stop billing for services that the 3rd parties feel are legitimate. YOU have to take responsibility for dealings with these companies - for as with CLEC ported-out local accounts, Verizon has NO control over your accounts with separate carriers.
#4 Consumer Suggestion
How to stop those charges
AUTHOR: Scott - (U.S.A.)
SUBMITTED: Wednesday, March 29, 2006
POSTED: Wednesday, March 29, 2006When you call to cancel their services or request a refund they can usually tell you where they got your information. If they will not work with you, then call your phone company and dispute the charges, but your phone company will ask that you call these 3rd parties first.
Anytime you put your name & phone number on any website, be sure the read the fine print and the terms of use for the site. They can't bill you without that information.
It is not the phone company's fault. They are required by federal regulations to provide for 3rd party billing, otherwise your long distance, MSN, AOL, DSL, etc., would all be billed separately.

