• Report: #356452

Complaint Review: SBO-Online SBO-ONLINE.ORG

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  • Submitted: Mon, July 28, 2008
  • Updated: Tue, September 21, 2010

  • Reported By:Winston-Salem North Carolina
SBO-Online SBO-ONLINE.ORG
12335 Santa Monica Blvd, #339 Los Angeles, California U.S.A.

SBO-Online SBO-ONLINE.ORG Unauthorized charges on Bellsouth/ AT&T Bill Los Angeles California

*UPDATE Employee: Please contact us

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We received a monthly charge for $15.25 from SBO-Online.org on our 7/08 bill. We had never heard of the company, and when I called their 877 726-4222 number, they said we hadn't responsed to an email, so they signed us up. What kind of a scam is that? Since when does an unread email (that probably landed in the junk folder, if it was ever even sent) count as authorization for anything?

The rep (with Indian accent) that answered the phone said they would cancel the subscription, but would not refund the existing charge. I told them what was on my mind and the rep proceeded to transfer me to a supervisor, who immediately said the charge would be refunded in the next couple months.

Their website - sbo-online.org, looks like a fly-by-night outfit that forgot to use spellcheck (they trademark the site as Small Business Organizatoin (should be Organization) in the footer!)

Unbelievable - if you ever hear from these people steer clear! It astounds me that such an organization is allowed to conduct business.

Alex
Winston-Salem, North Carolina
U.S.A.

This report was posted on Ripoff Report on 07/28/2008 10:47 AM and is a permanent record located here: http://www.ripoffreport.com/r/SBO-Online-SBO-ONLINEORG/Los-Angeles-California-90025/SBO-Online-SBO-ONLINEORG-Unauthorized-charges-on-Bellsouth-ATT-Bill-Los-Angeles-Califor-356452. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Please contact us

AUTHOR: Adam - (United States of America)

Dear Customer,
Unfortunately the information you provided is not sufficient for us to assist you.

Please contact our Customer Service Department and we will do our best to resolve this matter to your satisfaction.
Our contact information is below, please let us assist you.

Regards,


 
Customer Care Team

Small Business Organization

877- 726-4222 toll free phone

Support@sbo-online.org
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Wal-Mart.com USA, LLC

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Wal-Mart.com USA, LLC
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