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  • Report: #981770

Complaint Review: SCANA ENERGY

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  • Submitted: Thu, December 13, 2012
  • Updated: Fri, December 14, 2012

  • Reported By: SCANA ENERGY SCAM — Locust Grove Georgia United States of America
SCANA ENERGY
P.O. Box 100157 Internet United States of America

SCANA ENERGY WWW.SCANAENERGY.COM Cancellation Fee! Past Contract Term Internet

*UPDATE Employee: SCANA Energy Response

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Did my 12month initial contract term, renewed for 6months.  Was into my 19  moanth and switched to Gas South.  Scana (Scama) slapped me with $100 cancel fee and would not change after speaking with customer service. 

Watch out, these guys are crooks!  Won't be going back to them, and trying to make aware!!

This report was posted on Ripoff Report on 12/13/2012 05:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/SCANA-ENERGY/internet/SCANA-ENERGY-WWWSCANAENERGYCOM-Cancellation-Fee-Past-Contract-Term-Internet-981770. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

SCANA Energy Response

AUTHOR: Sandra - (United States of America)

We apologize for any misunderstanding you may have received in reference to the early exit fee policy.  All marketers charge an early termination fee if you switch to another provider before the end of your fixed rate term.   I will be glad to review your old account with you.  You can follow us on Twitter, @scanaenergy, and DM a phone number or like us on Facebook, www.facebook.com/scanaenergy, and send us a privage message with your contact information.  SR^
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