Steele
  • Report: #1082386

Complaint Review: SCORESENSE

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  • Submitted: Fri, September 06, 2013
  • Updated: Fri, September 06, 2013

  • Reported By: Temple43 — Tennessee
SCORESENSE
, Select State/Province USA

SCORESENSE RIPOFF DALLAS TX

*UPDATE Employee: ScoreSense

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I just attempted to cancel a ScoreSense acct. I was told that my account was charged an hour ago, but she was not allowed to reverse the charge so I was free to use the account through the month of September. Annnnd, if I considered keeping it, I qualified for the $12.95/month rate. I said no, so she offered a lower rate for $5.95. I replied that I wanted neither and to cancel the account because of the recent billing (one hour ago?!?!)

She stated that she would submit it to the business department for review but I had a 50/50 chance of it being approved for a full refund. I then requested that if it was refused, then I wanted the lowest rate for the “required month.” She stated that she could not do this at this time, and I would have to call back after I received the final email from the business department. BS


This report was posted on Ripoff Report on 09/06/2013 04:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/SCORESENSE/Select-StateProvince/SCORESENSE-RIPOFF-DALLAS-TX-1082386. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

ScoreSense

AUTHOR: ScoreSense - ()

Hi,

 

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at 877-335-6823 to address your concerns.  Our agents are available during the following hours:

 

Monday through Friday, 8AM to 5PM CST

 

We look forward to assisting you.

 

Thank you,

ScoreSense

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