• Report: #493026

Complaint Review: SEARS AND ROB BUCKS

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  • Submitted: Thu, September 10, 2009
  • Updated: Sun, September 20, 2009

  • Reported By: Geo — miramar Florida USA
SEARS AND ROB BUCKS
13802 sw 28 st hollywood, Florida United States of America

SEARS AND ROB BUCKS I SAW THE PRICE OF AN ITEM PUBLISHED ON THE INTERNET SITE FOR $119.BUT WHEN I WENT TO THE STORE THE SALES MAN SAID THEY CAN'T EVEN MATCH THEIR OWN PRICE!!I THINK IT IS A SCAM.DO NOT TRUST SEARS ADS. DECEPTIVE ADS BY SEARS AND RIP OFFS. SAID THE STORE PRICE IS DIFFERENT. hollywood, Florida

* : Actually...

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I saw the price for an item on the sears website and it said there are two of them at the store.I went to the store and the sales man said he can't find the item in the store.He said he can order it ,but the price is 10 dollars more than the price I saw on the WEBSITE


.Any how I ordered the item and paid the price. I went home and placed an order and the price for the same item is 10 dollars less than the store price.so I called the store and they said they cancelled my phone order and said they will match the internet advertised price !!THIS IS ACTUALLY A BIG RIP OFF.THEY SAY THEY MATCH THE PRICE OF OTHER STORES ,EVEN THEY DO NOT MATCH THEIR OWN ADVERTISED PRICE!!DO NOT TRUST SEARS ADS.THIS COMPANY WAS A GOOD ONE LONG TIME AGO.NOW NO ONE IS IN CONTROL.

This report was posted on Ripoff Report on 09/10/2009 05:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/SEARS-AND-ROB-BUCKS/hollywood-Florida-/SEARS-AND-ROB-BUCKS-I-SAW-THE-PRICE-OF-AN-ITEM-PUBLISHED-ON-THE-INTERNET-SITE-FOR-119BUT-493026. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1

Actually...

AUTHOR: Orethrius - (U.S.A.)

It sounds an awful lot like somebody IS in control, otherwise you'd still be out that additional 10 dollars PLUS the cost of a duplicate order.  Also, strictly speaking from the standpoint of somebody who's worked retail, it's entirely possible for the site to have the wrong quantity of items in the store, and the reasons are numerous; additionally, one of those "2" items is usually considered a display item which takes no less than a holy edict from God Himself to get off the sales floor.

FYI, a small sampling of where that ONE other item could be (ever misplace ONE item?):
* Lost / damaged / stolen in transit
* Inventory mismanagement
* Inventory CONTROL mismanagement
* Employee theft
* Damaged in the store room
* Propping up an old coffee table in the manager's office (depends on the item)
* Propping up a new coffee table on the sales floor (again, depends on the item)
* Not yet checked in to the store (even MORE reasons for this one)
* Mislabeled or otherwise mishandled on the sales floor

Actually, now that you mention it, it IS quite miraculous when retail outlets work AT ALL. :)
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