- Report: #750974
Report - Rebuttal - Arbitrate
Complaint Review: SEARS AUTO CENTER
SEARS AUTO CENTER733 HWY 72 EAST Internet United States of America
SEARS AUTO CENTER SEARS,ROEBUCK AND CO. THAY DIDN'T WANT TO HEAR THAY WER AT FAULT ,FOR THE PROBLEM AT HAND, Internet
*Consumer Comment: Master Mechanic Jim here
*Consumer Comment: At Least
*Consumer Comment: Two words....
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so now im stuck with the problem of having to pay to have this corrected .i also asked the manager on duty for his bosses number and he said their is no number you have to go thru the computer,so when i got home that is what i did .and i was going to make a caplaint and then i seen the number for the headquarters office .and then we called and exsplained the situation at hand and wait happend .and thay said thay would get to the bottom of it and i would recieve a call back .and about 2 hrs later the manager called from the manahawkin store wair i went ,and said that it was due to wair and tair and that our van had alot of miles on it ,and that is what happends.
so he is still not wanting to admit to the problem that was caused at his shop .so today wich is 7/9/2011 i went to a auto repair shop close to home ,still trying to get a oil change done and wen the tech at k&n transmission looked underneath our van he told us that thair is a problem with the drain plug for the oil ,and he said that it had been crossed threaded and in return he gave me the drain plug in qeustion for evidence ,due to them cross threding drain plug it has caused permanent damage to oil pan .and i also have it in writing on my recipt saying what the problem is and how it happend .so the guy at k&n was so verry nice to me and did what he could so i could get my oil changed today .but now when my next oil change is due im left with the problem of paying for a new oil pan at my exspence wich i feel is not fair to me at all .due to the fact that this problem all began at sears auto motive .
This report was posted on Ripoff Report on 07/09/2011 09:33 AM and is a permanent record located here: http://www.ripoffreport.com/r/SEARS-AUTO-CENTER/internet/SEARS-AUTO-CENTER-SEARSROEBUCK-AND-CO-THAY-DIDNT-WANT-TO-HEAR-THAY-WER-AT-FAULT-FOR-TH-750974. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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