- Report: #2922
Report - Rebuttal - Arbitrate
Complaint Review: SEARS replacement windows
SEARS replacement windows, Illinois U.S.A.
SEARS replacement windows consumer ripoff
*UPDATE Employee: Thousands of businesses have come and gone since Richard Sears opened his doors in 1886
*Consumer Comment: WARRANTY vs GUARANTEE
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We recently had a horrible hail storm and our screens and windows were damaged. SEARS is now saying that we must provide them with the information of LIFETIME gurantee in order to replace our screens and fix our windows.
My mother went to open on of these windows the other day and the entire piece of wood at the bottom of the window fell off exposing the edge of the glass. My mother almost lost her hands due to these windows.
SEARS does not stand behind their windows, and their windows are very dangerous. Imagine if that was a child opening that window, that child probably would not be alive today. This is a very serious matter that SEARS must deal with.
I am sure that we are not the only people who have had this problem. Do not trust SEARS and do not subject yourself to a potentially dangerous situation.
This report was posted on Ripoff Report on 08/14/2000 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/SEARS-replacement-windows/Illinois/SEARS-replacement-windows-consumer-ripoff-2922. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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