- Report: #966504
Complaint Review: SENSA
| SENSA 2301 Rosecrans Avenue
El Segundo, California United States of America |
|
SENSA FRAUDULANT El Segundo, California
*Author of original report: TERMS AND CONDITIONS
*Consumer Comment: Terms and Conditions are clearly stated on website
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This report was posted on Ripoff Report on 11/08/2012 01:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/SENSA/El-Segundo-California-/SENSA-FRAUDULANT-El-Segundo-California-966504. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Author of original report
TERMS AND CONDITIONS
AUTHOR: maryjaimie - (United States of America)
SUBMITTED: Monday, November 12, 2012
#2 Consumer Comment
Terms and Conditions are clearly stated on website
AUTHOR: Ummmm - (United States of America)
SUBMITTED: Monday, November 12, 2012
Terms of Offer
You have a full 30 days to try your SENSA 2-Month Starter Kit. If you enjoy SENSA, do nothing and you will be billed for the 2-Month Starter Kit one low payment of $89.95 at the end of the free trial. That's a 35% SAVINGS off the retail price! If you decide to keep your 2-Month Starter Kit, you will be automatically enrolled in our SENSA AutoShip Delivery Service. As part of the SENSA AutoShip Delivery Service, you will receive a fresh 2-month supply of SENSA every 60 days at the low price of only $89.95 so you never run out. You will be charged this price every 60 days, billed to your credit card,
plus $0.00 shipping and handling.
If for any reason during the 30-day trial period you are dissatisfied with your SENSA product, simply log in to your account at mysensa.com or call Customer Care at (866) 514-2554 to cancel. You will need to generate a Return Merchandise Authorization (RMA) number and return all open and unopened product. Any free gift is yours to keep.
AL, CA, FL, MI, MN, MO and NJ residents will be charged sales tax at time of purchase. Customer is responsible for return postage.
Questions? Contact a SENSA Customer Care Representative toll-free at (866) 514-2554.
Return/Refund Policy:
AL, CA, MI, MN, MO and NJ orders are subject to applicable sales tax.
Shipping and processing fees are non-refundable. All sales after the 30 Day-trial period are final.
Please note that we cannot process packages marked "Return to Sender". Returned packages require a Return Merchandise Authorization (RMA) number to ensure accurate processing. RMA numbers can be obtained by calling Sensa Customer Care at (866) 514-2554.
Customer Care
If you have any questions, please call us toll-free at: (866) 514-2554. Customer Care is open from 7:00am to 4:00pm PST Monday through Saturday.
Additionally, you can always manage your account online 24 hours a day at www.trysensa.com. Once logged into your account, you can track orders, customize shipments, cancel orders and get help online. Its a worry-free way to have total control over every aspect of your account, on your schedule.
Sensa Customer Care
2301 Rosecrans Avenue, Suite 1150
El Segundo, CA 90245
(866) 514-2554

