• Report: #1111624

Complaint Review: SEO Gladiators

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  • Submitted: Mon, December 30, 2013
  • Updated: Mon, December 30, 2013

  • Reported By: integrityismostimportant — Alabama
SEO Gladiators
PO Box 1488 Surfers Paradise, QLD 4217 Internet Australia

SEO Gladiators GSEO Pty Ltd They lied about their service and their money back guarantee Surfers Paradise, Australia Internet

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We decided to sign up for their SEO service in October 2013 to try their service since they had money back guarantee.  The woman in the chat, Michelle, claim that since they've been in business that they only had to fulfill one claim of money back guarantee.  She also claimed that when we signed up that we'd be able to interact with a specialist who was going to be our contact to help us with everything we need to get better ranking for our website. 

When we signed up, a week later, noone contacted us by phone.  They only have an online management system that they posted a report for our site to follow.  When we contacted them, noone would get back to us for days till they post a short message back.  When we complained to the owner, Dan Lew, he apologized for not getting back to us sooner but then nothing.  Another month passes by and we shared with Dan Lew how dissatisfied we were with the lack of communication and the results, he asked us to wait for another week.  A week goes by and no positive results on the rankings.

We realized then that this company was not one that would be able to perform so we cancelled the service and requested the money back.  We communicated with the owner, Dan Lew and instead of honoring the money back guarantee, he proceeded to find different excuses/reasons not to refund the amount we paid.

If you're looking for an SEO company, we highly recommend to stay away from them as they're not a reputable company.  We'll make sure we share this with all our contacts that may be looking for an SEO company.

 


This report was posted on Ripoff Report on 12/30/2013 10:06 AM and is a permanent record located here: http://www.ripoffreport.com/r/SEO-Gladiators/internet/SEO-Gladiators-GSEO-Pty-Ltd-They-lied-about-their-service-and-their-money-back-guarantee-1111624. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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