- Report: #986683
Report - Rebuttal - Arbitrate
Complaint Review: SERVE VIRTUAL ENTERPRISES, INC.
SERVE VIRTUAL ENTERPRISES, INC.PO Box 989 St. Petersburg, Florida United States of America
SERVE VIRTUAL ENTERPRISES, INC. Complete and Utter corporate irresponsiblity St. Petersburg, Florida
As per their user agreement they state that you get a "Serve card" via US Mail to access your funds. I never got the card in the mail. Called their 800 number and was told a new one would be mailed. I never got that one either. Then I called for a third time (this is a separate issue than the one I listed above), spoke to a supervisor who got the card mailed to me.
I hooked up my debit card and bank account to my serve account after receiving my card in the mail. I started to use the serve card as a primary because you can access multiple debit cards (keeps my wallet lighter) from one main source. Two days after hooking up my debit cards to my serve card, I went to buy a pack of cigarettes at the gas station by me and it was declined (I had sufficent funds though). I promptly called Serve and they said, "...my account was restricted due to address and debit card verification..." and "...I had to fax or mail this information to them to remove the restriction...". I did this immediately (the next day). And the restrictions weren't removed. I sent them THE EXACT DOCUMENTATION THEY ASKED FOR (BANK STATEMENT, DEBIT CARD FRONT AND BACK, NYSID).
I have read other reviews about this issue and it seems their parent company American Express Travel Related Services Company, Inc has had multiple issues with this matter. Federal and State complaints have been filed. THIS IS PATRIOT ACT ABUSE AT ITS BEST! When banks and financial institutions can't deny you because of your credit they will always find a way!
DONT USE THEM! USE PAYPAL!
IF YOU HAVE AN ISSUE WITH SERVE, BLUEBIRD AND AMEX PREPAID WILL NOT OPEN AN ACCOUNT FOR YOU!
THE FEDERAL GOVERNMENT JUST FILED AMEX FOR 80 MILLION DOLLARS FOR VIOLATING FEDERAL LAW EARLIER THIS YEAR! KEEP ALL THIS IN MIND BEFORE YOU OPEN AN ACCOUNT!
This report was posted on Ripoff Report on 12/24/2012 05:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/SERVE-VIRTUAL-ENTERPRISES-INC/St-Petersburg-Florida-33731/SERVE-VIRTUAL-ENTERPRISES-INC-Complete-and-Utter-corporate-irresponsiblity-St-Petersbu-986683. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.